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Receptionist

4 months ago

Altrincham, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Location**:Altrincham Health & Wellbeing Centre, 2nd Floor, 31-33 Market Street, Altrincham, WA14 1PF

**Hours/ Shifts**:Monday
- Thursday (20 hours a week) based on a 2-week rota:
Week 1- 9am
- 2pm Week 2- 3pm
- 8pm

**Trust Location**:Greater Manchester Mental Health NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Greater Manchester Mental Health NHS Foundation Trust is the place for you.

**About the Trust**

The Trust is one of the largest specialist mental health providers in the country, providing inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and Wigan, and a wide range of specialist mental health and addiction services across Greater Manchester, the north west of England and beyond.

**What you’ll be responsible for**:

- Provide a professional and welcoming reception service for all patients and visitors to the Service.
- Deal with telephone enquiries and take accurate messages from patients, visitors and professionals.
- Provide information to callers and visitors or refer on to other sources as appropriate.
- Deal with all incoming and outgoing mail, ensuring timely distribution.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin/ reception experience
- Knowledge of IAPT pathway
- NHS System Knowledge
- EPR
- Knowledge of NHS practices and procedures

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.37 per hour

Schedule:

- Monday to Friday

Application question(s):

- do you have previous admin/ reception experience?

Work Location: One location

Reference ID: 61117