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Receptionist

8 months ago

Altrincham, United Kingdom Best Western Cresta Court Hotel Full time

At **Best Western Cresta Court Hotel **we have made a promise to make life more enjoyable and we do this with our amazing team

A job, a career or a calling - you could be our next **Receptionist**

As part of our team you can enjoy the following benefits:

- Free Onsite Parking
- Participate actively in initiatives to build a more inclusive and sustainable world
- Continuously learn and develop
- Complimentary meals whilst on duty
- Fantastic discounts at Vine Hotels
- Amazing discounts with Best Western Properties
- £250 Refer a friend scheme
- £50 monthly Star Awards
- Progression Opportunities
- Incremental holiday entitlement

**As our Receptionist you will**
- Be the Face of The Hotel, Meet and greet guests and visitors
- Manage face to face, online and telephone bookings
- Handle guest queries and requirements
- Check guests in and out of the Hotel
- Maintain occupancy levels on the computer system
- Ensure our guests are looked after dealing with requests, complaints and service issues
- Handle cash and card payments
- Ensure a safe environment in which to work; report any hazard or maintenance defects immediately

**A little more information**:
We believe that our team’s personalities are what makes us great which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

By joining us as a **Receptionist,** you will become part of our friendly team.

To ensure you will be successful in your role you will need to possess,
- Minimum one years’ experience in a similar role in the hotel Industry
- Excellent communication, presentation & interpersonal skills - A strong team player
- Self-motivated and good organisational skill
- Experience of using Front office Management System, e.g. Opera, Guestline or similar

**Job Type**: Zero hours contract

Pay: £11.44 per hour

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Weekend availability

Work Location: In person

Reference ID: Receptionist0hrs