Admissions Coordinator

2 months ago

Oxford, United Kingdom Oxford Science Studies Full time

This role has been developed since the COVID-19 outbreak. We have increased our offerings from 6 revision courses a year during school holidays via Oxford Science Studies, to year-round tuition, university preparation programmes, university consultancy packages, bespoke courses and more, through both OXSS and OIC Academy. This role will focus the majority of its time on these new offerings via our OIC Academy department. Mainly remote working, with the exception of during courses, set up for courses, training and meetings. Starting off a 5 month contract, with the view to moving to permanent.

The role involves data entry, information collection, customer interaction, both in and out of course time, and various other tasks associated with the setting up and running of our courses.

Courses worked on over weekends and bank holidays to be given as time in lieu.

This role has peak times around all school holidays, and therefore time off during these periods is not possible, with the exception of days in lieu on small courses. Working days will normally be Monday to Friday, 9am-5pm, however some weekend and bank holiday work will be required.

Responsible for:

- Invoicing customers, and tasks connected to this (e.g. chasing payments)
- Purchasing office and course supplies
- Manage customer relations from initial customer enquiry, through to completion of course
- Reviewing and sending out of student reports in a timely manner appropriate to customer expectations and in line with the quality of OIC Academy courses
- Presence on all courses, each teaching day, to help as necessary with any tasks that present themselves, aiding Operations and Course Director for OXSS and other staff as required.
- Take on additional responsibility for standard OXSS holiday courses alongside other staff, when the Operations and Course Director is not present (although contactable at all times), including over weekends and bank holidays when courses run on these specific days (as teaching days), taking on relevant duties. Only in exceptional and rare situations should the Admissions Co-Ordinator not be present.
- Resource preparation for courses
- Present on courses to help as necessary with any tasks that arise
- Aiding Programme Manager with any tasks as needed
- Designated Safeguarding Lead
- Develop/maintain agent relationships
- Any other duties as required

**Job Type**: Fixed term contract

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Oxford, OX4 1BD: reliably commute or plan to relocate before starting work (required)

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