Support and Information Centre Lead

2 weeks ago


King's Lynn, United Kingdom Big C Cancer Charity Full time

**Do you have a passion for supporting others and would like to make a difference to people affected by cancer?**

If so, we have a fabulous opportunity for you as a **Support & Information Centre Lead** in our Charitable Operations team at our centre in **Kings Lynn**. In this role you will be responsible for the day to day running of the centre and the supervision of staff and volunteers. You can put your listening and advising skills to use to support someone with a cancer diagnosis or their loved ones.

**About Big C**

As a regional cancer charity, Big C are dedicated to supporting anyone affected by cancer in Norfolk and neighbouring counties whilst working with key partners in research and healthcare to improve future outcomes.

There are an estimated 2.5 million people living with cancer in the UK. 1 in 2 people will get cancer in their lifetime. Big C seeks and implements new approaches and projects to make sure that no one is missing out on the opportunity to access our support.

Big Cs work focuses on 6 key areas:

- Support for people affected by cancer
- Research into cancer
- Equipment provision for the regions main acute hospital trusts
- Education provision of interventional and presentational education programmes
- Income Generation raising vital funds to improve the lives of people living with cancer
- People Big C service users, their loved ones, Big C trustees, staff, volunteers and fundraisers

**About the role**

Our Support and Information Centre Lead enhance the wellbeing of Big Cs service users with full oversight of the provision of cancer information and support; in person, by telephone and/or video calls. Creating a supportive plan within our wealth of holistic services, such as our physical activity program, wellbeing services, counselling and complementary therapy. Signposting to other relevant organisations and keeping informed of local provisions.

**From our website, please see the full job description and person specification for this role**:JDPS SI Centre Lead - part time 2.5.24.pdf**

As an employer, Big C is passionately engaged in its commitment to equity, diversity and inclusion and was awarded Gold Accreditation in the **Best Employers Eastern Region** **2023 for the 2nd time running. We are proudto be able to offer a supportive working environment with a focus on employeewellbeing and recognition of the importance of a good work/life balance.

Big C's Core Values are **Respect, Empathy, Support, Trust and Honesty**. These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.

Subject to eligibility/scheme rules, benefits include:

- 5% employer pension contribution
- 33 days holiday per annum, inclusive of bank holidays (full time equivalent)
- Cycle to work scheme
- Company sick pay
- Life assurance
- Health cash plan and wellbeing resources
- Employee Assistance Programme (EAP)
- Continued Professional Development (CPD) Opportunities for training and development

**Recruitment Process**

**Closing date for applicati**ons**: Sunday 26th May 2024 however please note that this vacancy may close earlier.



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