Apprentice Shared Lives Administrator

3 weeks ago


Newbury, United Kingdom West Berkshire Council Full time

Vacancy Summary
- Employer:

- West Berkshire Council
- Salary:

- From £24,294 to £26,421 per annum, (Grade E)
- Location:

- Phoenix Centre Newbury
- Contract:

- Permanent
- Working Pattern:

- Full Time
- Hours:

- 37 hours per week.
- DBS Check:

- Enhanced
- Closing Date:

- 04/06/2024 at 23:59
- Reference:

- 03646

Vacancy Description

Are you looking for an exciting opportunity to kick-start your career in administration within a supportive and dynamic team? West Berkshire Council is seeking an Apprentice Shared Lives Administrator to join our Adult Social Care Service and contribute to the delivery of high-quality care and support to our local community.

As an Apprentice Shared Lives Administrator, you will work closely with the Shared Lives Registered Manager along with the Assistant Manager, providing essential administrative support to ensure the smooth running of the Shared Lives service. This unique service enables vulnerable adults to live with approved Shared Lives carers, promoting independence and enhancing their quality of life. Your role will involve a variety of tasks, including:

- Assisting with the coordination of placements and support arrangements for service users
- Maintaining accurate records and databases
- Responding to enquiries from service users, carers, and external stakeholders
- Supporting the Registered Manager and Assistant Manager in the preparation of reports and presentations
- Collaborating with colleagues across the Adult Social Care Service to ensure effective communication and service delivery.
- Process carer payments & invoices to partner agencies and to submit relevant claims to the internal accounts payable team.
- Maintain financial carer payment packages including providing information and support to Carers to enable them to complete financial claims, responding to payment enquires and troubleshoot any issues with payments.
- Maintain accurate finance and data spreadsheets to monitor and keep records of carer finance and respite arrangements and provide analysis of financial information and data to create reports for budget monitoring and case management.
- Provide shared lives financial information to the Shared Lives team and care managers and Shared Lives Management groups from West Berkshire Council and partner Local Authorities

As part of this exciting opportunity, you’ll have the chance to undertake an 18-month Level 3 Business Administrator apprenticeship to further develop your skills. Please note, if you already hold a level 3 qualification, we can support you in progressing further in your career. Business administrator / Institute for Apprenticeships and Technical Education

West Berkshire Council offer excellent employment benefits such as:

- Flexible working (Mainly 9.00-17.00 to meet the office requirements, although there can be flexible working wherever possible between the hours of 07.00-19.00)
- Access to a wide range of training and development opportunities
- Generous Local Government pension scheme
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
- You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.

**Equal Opportunities**

How to apply

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.



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