Account Support Coordinator
5 months ago
**ACCCOUNT SUPPORT COORDINATOR - GATESHEAD**
**PERMANENT - FULL TIME ROLE - SALARY UP TO £26K**
INTRO
V Selective Recruitment have an excellent opportunities for an Account Support Coordinator to join a Manufacturing company, based in Gateshead.
As an Account Support Coordinator you will be in a Customer facing role, looking after some key customer accounts, delivering Account Management and Excellent Customer Service
We are ideally looking for applicants who have experience working in a customer facing role within a fast-paced Manufacturing or FMCG company, or similar. Supporting customers with Customer Service and Account Management.
Applicants require strong communication skills and attention to detail. You will need to be comfortable dealing with stakeholders across all levels and managing a varied workload.
CANDIDATE PROFILE
- Excellent customer facing skills
- An expert communicator at all levels
- Proven ability to influence
- Ability to work under pressure to deliver a high standard of service
- Self-Motivated and the ability to motivate others
- Process relevant information quickly and easily
- Attention to detail
- Excellent organisational and time management skills, with the ability to prioritise
- Personal integrity
- Able to work in a fast-paced environment - FMCG preferred
THE ROLE
- Manage a full portfolio of customer accounts
- Follow departmental procedures
- Ensure and maintain the departments targets and KPI’s are achieved
- Provide information in a concise and timely manner, to both customers and internally
- Work closely with the external accounts manager to meet customer needs and expectations
- Support the ethos of team working within the whole department
- Ensure regular and effective communication within and from all areas to achieve common business aims
- Liaise with customers as and when required with off site visits to be expected
- Grow product knowledge both through regular product training and from working alongside internal departments
- Ensure attention to detail is paramount and ability to accurately transfer data/pricing from point of order to invoicing
**Salary**: £23,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gateshead: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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