Client Management Administrator
5 months ago
We are currently recruiting for a Client Management Administrator on a 6-month fixed term contract, based in any of our UK offices (Birmingham, London, Edinburgh, or Glasgow).
Successfully managing clients is vital to ensuring continued success as a business. The Client Management team are responsible for supporting the firm in ensuring that the appropriate framework and support is in place to allow client teams to effectively service and manage their clients.
This role will see you supporting the Client Management team in working across each of their key initiatives, whilst working with and supporting stakeholders across the firm. More specifically your responsibilities for this role will include:
- Providing support to Client Management team members on projects they are working on
- Creating documentation and content to support the work of the Client Management team
- Updating and maintaining information on the CRM system, ensuring important information relevant to the work of the Client Management team is captured
- Supporting client teams across the firm in managing queries and updates on their clients
- Work with client team members to gather feedback on developments made to initiatives.
**Is this you?**
This role would be a great opportunity for an enthusiastic individual that is ready to get involved in a variety of interesting and exciting projects and is ready to hit the ground running. In addition, we would be keen to speak to people who are:
- Strong written and verbal communicator, with the ability to take in and relay detail
- Able to take ownership of tasks and consistently deliver work to a high level of quality
- Ability to manage multiple pieces of work, using strong organisational skills
- Flexibility to quickly adapt and react to changes
- Experience of working with Microsoft products. In particular the use of Excel, PowerPoint, Word, and OneNote.
**In addition to a competitive salary, we offer**:
- A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs
- A collaborative and supportive work environment where your thinking and ideas are encouraged
- On site mental health and wellbeing support
- A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire
- Regular social activities, in addition to three days paid volunteering leave each year and an additional day’s leave to celebrate your birthday.
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