Weekend Showroom Host

3 months ago


Newport, United Kingdom Sinclair Group Full time

We are looking for someone who is professional, has a smart appearance and good customer facing skills. You will be committed to providing excellent customer service in line with the company’s high standards.

If you are interested in a career in the motor trade then this will be a great way to experience the buzz the showroom and play your part in our customers journey with the brand and Sinclair Group.

**Job Title: Weekend Showroom Host**

**Location: Volkswagen Newport**

**Contract Type: Permanent / Part-time**

**Hours of work: 12.5 hours a week 9am to 5pm Saturday & 11.00am to 4.00pm Sunday with occasional hours in the week to cover absences (optional)**

**Position Pays: above national minimum wage**

**The Opportunity**:
This is a high visibility role and as such you should be confident, well presented and possess excellent communication skills, you will be keen to engage with all our customers to ensure their visit to our dealership is efficient and enjoyable.

**Key Responsibilities**
- To be the initial point of contact for customers visiting our dealerships, giving a warm welcome promptly establishing and confirming the customer’s needs.
- To ensure all customers are personally introduced to the appropriate member of staff in our Sales, Service or Parts team.
- Providing refreshments to customers visiting and those who are waiting for their vehicles to be serviced/repaired, keeping them informed at all times on the progress of their vehicle.
- To undertake other administrative and clerical duties as and when required within the department
- Working with other team members to deliver the highest levels of customer satisfaction.
- Maintaining the professional presentation of the department at all times, including the customer hospitality areas.

**What’s in it for you?**
- 30 days annual leave including bank holidays (pro rata) which increases with length of service
- Birthday day off
- Contributory Pension Scheme
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit) *
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group

**If you are interested in this role then please send us your CV and attach a covering letter to the first page.


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