Service Concierge

3 months ago

Oxford, United Kingdom Marshall Motor Group Full time

**Service Concierge**:
Job description

**Service Concierge**

**Location: Audi Oxford**

**Hours: Full time Monday to Friday, 45 Hours a week**

**Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme**

**Who we are**

Marshall Motor Group is one of the UK’s 6th largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

**The role**

As a Car Park Attendant, you will join a team of experts supporting one of our popular brands in our state-of-the-art facilities. You will be the first point of contact to our customers arriving on site.

**Who you are**
- Provide Excellent Customer service to all customers
- Fantastic listening skills to understand customer requirements and needs
- Willing to spend a large amount of hours outside

**What you’ll do**
- Using our internal service booking diary to identify arriving customers to ensure they are directed to right location
- Meeting and greeting all arriving customers
- Directing customers into the correct arrival bay area
- Ensuring the arrival bays are always kept clear unless in use for arriving customers
- Handing customers keys over to the service department ready for them to begin working on customers vehicle
- Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability._

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