Weekend Lodge Concierge
1 week ago
Main Responsibilities
Pembroke College is a historic institution within the University of Oxford, seeking a motivated Weekend Lodge Receptionist to join its Lodge team. The role is vital to the College's operation, acting as the first point of contact during weekends for students, staff, visitors, and conference guests.
Key Accountabilities
- Provide excellent customer service, ensuring a positive experience for all visitors.
- Monitor fire and security systems, maintaining the safety and security of College premises.
- Manage the issue and return of room keys and access cards, maintaining accurate logs and using the SALTO access software for door access management.
- Conduct security patrols of the College grounds and assist with maintaining good order.
- Process incoming and outgoing mail and parcels, ensuring accurate records.
Requirements
- Good command of the English language, both spoken and written.
- Ability to use a computer for email and basic tasks.
- Strong customer service skills and ability to handle emergencies with a calm and professional manner.
About Pembroke College
Pembroke College is a historic college within the University of Oxford, situated in the city centre with additional accommodation nearby. The College has a commitment to academic excellence and a close-knit community.
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