Service Concierge

5 months ago


Oxford, United Kingdom Marshall Motor Group Full time

**Service Concierge**:
Job description

We are seeking a customer service focused Service Concierge to join Marshall’s Jaguar Land Rover Oxford and play a vital role in our day to day operations by managing the logistics of all customer cars on site. This customer facing role will provide assistance to our sales, parts and service operations.

We can offer a fantastic range of benefits in an environment, that offers **_career development where you will be given autonomy, support and a platform to succeed_**. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal

**Responsibilities**
- Greeting customers as they enter the site and showing them where to place their vehicle before escorting them to the main building.
- Ensuring sufficient parking bays are available for customers coming on site by liaising with the technicians, service department and sales department.
- Being proactive in your management of the car park in order to avoid any logístical issues.
- Keeping the car park neat tidy and organised.
- You will be the first person our customers come into contact with on our site so it is imperative to make an excellent impression.
- Provide outstanding customer service when greeting customers.

**Required Skills and Experience**

You will have a full clean UK driving licence, with previous experience driving a long wheel base van. You will be able to demonstrate the following skills:

- A customer service focus with the ability to be the face of our business
- Strong organisation and time management skills to plan tasks and routes
- Excellent paperwork skills

We operate 141 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 34 counties in England.

Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.


  • Service Concierge

    5 months ago


    Oxford, United Kingdom Marshall Motor Group Full time

    **Service Concierge**: Job description **Service Concierge** **Location: Audi Oxford** **Hours: Full time Monday to Friday, 45 Hours a week** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s 6th largest car dealer groups representing 23 of the world’s...

  • Service Concierge

    6 months ago


    Oxford, United Kingdom Marshall Motor Group Full time

    **Service Concierge**: Job description We are seeking a customer service focused Service Concierge to join Marshall’s Audi Oxford and play a vital role in our day to day operations by managing the logistics of all customer cars on site. This customer facing role will provide assistance to our sales, parts and service operations. We can offer a fantastic...

  • Concierge

    2 months ago


    Oxford, United Kingdom Malmaison Full time

    Concierge, Malmaison Oxford  Rate of pay / Hours: Up to £12.50 per Hour plus loyalty bonus, full training, and benefits package / 40 Per week Type of Contract: Permanent  Location: Oxford Being a Concierge combines customer service & front of house with driver & valeting duties. You are our first impression… Welcoming our guests as they...

  • Concierge

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Malmaison Full time

    Role OverviewWe are seeking a highly skilled and experienced Concierge to join our team at Malmaison Oxford. As a Concierge, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.Key ResponsibilitiesWelcoming guests and assisting with their luggage and parkingProviding...

  • Concierge, Malmaison

    6 months ago


    Oxford, United Kingdom Malmaison Full time

    Concierge, Malmaison Oxford Up to £12.60 including loyalty bonus, full training, and benefits package Permanent, 40 Hours Being a Concierge combines customer service & front of house with driver & valeting duties. **You are our first impression** Welcoming our guests as they arrive outside the property, assisting them with their luggage and taking...

  • Concierge, Malmaison

    5 months ago


    Oxford, United Kingdom Malmaison Full time

    Concierge, Malmaison Oxford Up to £12.60 including loyalty bonus, full training, and benefits package Permanent, Full time or Part Time Hours: 40 Per week Being a Concierge combines customer service & front of house with driver & valeting duties. **You are our first impression** Welcoming our guests as they arrive outside the property, assisting them...

  • Concierge, Malmaison

    5 months ago


    Oxford, United Kingdom Malmaison Full time

    Concierge, Malmaison Oxford Up to £12.50 plus loyalty bonus, full training, and benefits package Permanent, Full time or Part Time Hours: 40 Per week Being a Concierge combines customer service & front of house with driver & valeting duties. **You are our first impression** Welcoming our guests as they arrive outside the property, assisting them with...

  • Concierge, Malmaison

    5 months ago


    Oxford, United Kingdom Malmaison Full time

    Concierge, Malmaison Oxford Up to £12.60 including loyalty bonus, full training, and benefits package Permanent, Full time or Part Time Hours: 40 Per week Being a Concierge combines customer service & front of house with driver & valeting duties. **You are our first impression** Welcoming our guests as they arrive outside the property, assisting them...


  • Oxford, United Kingdom Soho House x Caterer.com Full time

    **Valet/ Concierge **- **£14 per hour** **What's in it for you?** - Weekly Pay - Team meal whilst on shift prepared by our chefs - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Team Room Rates; Any Bedroom, Any House, $100 a night - Financial Incentive based on House Performance (Quarterly) - Health Cash Plan (option to add...


  • Oxford, Oxfordshire, United Kingdom Malmaison Full time

    At Malmaison, we are seeking a skilled Concierge and Guest Experience Ambassador to join our team.This pivotal role combines customer service expertise with front-of-house and driver duties, setting the tone for our guests' stay.As a Concierge, you will be the first point of contact for our guests, welcoming them, assisting with luggage, and ensuring a...


  • Oxford, Oxfordshire, United Kingdom Malmaison Full time

    About the RoleWe are seeking a highly skilled and experienced Concierge to join our team at Malmaison Oxford. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and wants to work in a luxury hotel environment.Job DescriptionThe successful candidate will be responsible for providing a warm welcome to...


  • Oxford, Oxfordshire, United Kingdom Pembroke College Full time

    Main ResponsibilitiesPembroke College is a historic institution within the University of Oxford, seeking a motivated Weekend Lodge Receptionist to join its Lodge team. The role is vital to the College's operation, acting as the first point of contact during weekends for students, staff, visitors, and conference guests.Key AccountabilitiesProvide excellent...


  • Oxford, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an experienced **Luxury Travel Administration & Operations Executive** to join an award winning travel company, working remotely, visiting the London office a few times a month. This well known travel company offers a range of luxury itineraries across the globe for travellers. This exciting administration role is ideal for an experienced...


  • Oxford, Oxfordshire, United Kingdom voco Hotels Full time

    Night Receptionist Opportunity at voco Oxford ThamesWe are seeking a dedicated and guest-focused individual to join our team as a Night Receptionist at voco Oxford Thames.About the RoleAs a Night Receptionist, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.The role involves...

  • Security Officer

    5 months ago


    Oxford, United Kingdom SmartSec Solutions Full time

    SmartSec Solutions is an established services organisation with a clear and defined vision, to offer our customers a personalised service. With our extensive range of Security services, coupled with our Reception and Concierge offering, we believe that our organisation has the right choice of solutions customers need for their security and front-of-house...

  • Night Receptionist

    5 months ago


    Oxford, United Kingdom voco Full time

    **voco Oxford Spires **has a fantastic opportunity to join the team as a** Night Receptionist!** **The shifts are from 22.45 to 07.00** We are paying £12.00 per hour - equal to £24,960.00 full time salary. **_ Staff accommodation available in Oxford!_** **To succeed as a Night Receptionist, you will need**: - To be passionate about delivering great...

  • Team Member

    6 months ago


    Oxford, United Kingdom voco Full time

    **voco Oxford Thames has a fantastic opportunity to join the team as a Night Receptionist on a Full Time contract!** **The shifts are from 22.45 to 07.00** We are paying £12.00 per hour - equal to £24,960.00 salary. **_ Staff accommodation available in Oxford!_** **To succeed as a Night Receptionist, you will need**: - To be passionate about...


  • Oxford, Oxfordshire, United Kingdom Majestic Full time

    About Majestic WineMajestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. Our company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, and a new website.The RoleWe are looking for a dynamic and driven Sales Assistant to...


  • Oxford, Oxfordshire, United Kingdom BNP Paribas Real Estate Full time

    The role An outstanding opportunity has arisen to become a key member of the Rural Land Management and Consultancy team in the Oxford. The team undertake the management of Rural Estates and offer a range of professional rural advice, their technical excellence ensures an impressive client base and they advise on some of the most prestigious clients in the...


  • Oxford, Oxfordshire, United Kingdom BNP Paribas Real Estate Full time

    The role offers a unique opportunity to become a key member of the Rural Land Management and Consultancy team in the Oxford region. The team undertakes the management of Rural Estates and offers a range of professional rural advice, ensuring technical excellence and an impressive client base. The role will be a blend of Estate Management and professional...