First Line Support Analyst
4 weeks ago
A First Line Support Analyst is required by a global events company in order to support daily operations and assist end users across the country.
As First Line Support Analyst your role will include, but will not be limited to providing support across Azure AD, troubleshooting and ensuring excellent customer service all times.
Essential requirements of the First Line Support Analyst will be:
- Minimum 6-12 months commercial IT experience (service / helpdesk)
- Excellent interpersonal skills
- Able to provide effective support for Office 365 and Outlook fixes
- An understanding of Networking would be ideal but not important
- Willing to travel to other sites on the rare occasion when required.
This is a very exciting opportunity for a First Line Support Analyst where full training will be provided and progression is actively encouraged.
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1St Line Support
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Service Desk Analyst 1st/2nd Line Support
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Wan First Line Support
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IT Support Analyst
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1st Line IT Support Service Desk Engineer
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