IT Second Line Support

Our client is a leading Managed Service Provider (MSP) delivering comprehensive IT solutions to businesses across various industries. They assist in migrating applications and infrastructure to the Cloud, implement and manage security measures, and provide comprehensive cloud solutions. We are currently seeking a highly skilled and motivated 2nd Line...

Second City Housing is Birmingham’s largest accommodation provider. We provide temporary accommodations for the local authorities for homeless families, social services and victims of domestic violence. Based in the Hockley area of Birmingham, we have a reputation for providing our clients with support in an understanding, flexible and empathetic way. We...

* Are you an experienced Service Desk Analyst looking for a role that offers progression opportunities? - Would you like the autonomy to further develop your technical skills and knowledge, forming part of a small but tight-knit team? - Would you like to work for an independent healthcare provider that works closely alongside the NHS? We are looking for a...

**Job Description**: You will be working alongside the 2nd line team, supporting the 1st line team, resolving tickets, and speaking with clients. This 2nd line role can be split between Application support 60%, and Ad Hoc Hardware support 30%. As well as working out of the Birmingham Office, you may need to travel to London, Solihull, Milton Keynes,...

Post Title: Second in EnglishSalary/Grade: This is an MPS TLR 2CContract Type: Permanent Contract Start Date: September startJohn Henry Newman Catholic College is seeking an enthusiastic and inspirational leader to join the English Department. The successful candidate will be an effective classroom practitioner, with excellent interpersonal skills, who will...

Anthony Collins are recruiting for First Line Support to be based at our Birmingham office. Anthony Collins are recruiting for First Line Support to be based at our Birmingham office. You will provide first line technical support to all Anthony Collins Solicitors internal and external clients. Utilising a Service Desk system to ensure all requests for...

**Junior IT Support**{1st line} Nechells **£20,000 - £25,000 +**company benefits - Are you a Junior IT Support engineer looking to join a small IT department in a well-established, growing company, that has been experts in their field for over 20 years in a role offering great long term stability?_ On offer is a great opportunity for a Junior IT Support...

Highly motivated and enthusiastic - Have high expectations of students and what they can achieve - A committed team player - Able to develop and drive new initiatives and innovate practice We can offer you: - Access to an Employee Assistance Programme - A modern, well-resourced environment - Supportive, enthusiastic and committed colleagues - Access to a...

**Responsibilities**: - Handle customer requests on the phone or in person. - Know how to troubleshoot problems with computers, software, and peripherals. - Know how to troubleshoot common computer wired and wireless network problems. - Install, configure, and troubleshoot routers and end-user access points. - Configure and monitor client/server network...

**2nd Line Support Engineer** I have an exciting opportunity for a 2nd Line Support Engineer to join my client based in Wigan on an initial 3-month contract. You will be working in an IT & Technology company responsible for providing 2nd line support with possible field work across theNorth-West. A full clean UK driving licence and own vehicle is essential...

King Edward VI Sheldon Heath Academy is a mixed 11-18 academy serving a vibrant and diverse community.Judged to be Good by Ofsted (February 2023), we are proud of our committed staff and aspirational pupils. We are looking to appoint a talented and ambitious 2nd in Spanish to join our high achieving languages team. The successful candidate will have a proven...

**Role: Project Support Officer Fixed Term Contract until March 2024** **Grade: Grade 4** **Salary: £23,331-£26,565** **Closing Date: 26th January 2023** **Secondment Until March 2024** Corporate Asset Management is seeking a Project Support Officer who is motivated and methodical and who has a passion for delivering excellent customer service. The post...

**Job**:Cluster ICT Support Technician **Organisation**: Multi-Academy Trust (Education) **Locations**:The West Midlands or Staffordshire **Annual Salary**: £20,720 - £22,876 for 1st Line or £22,876 - £25,257 for 2nd Line (dependent on qualifications and experience) **Start date**: As soon as possible **Contract**:Permanent, full-time, 52 weeks or...

As a 2nd Line CloudOps Engineer, you will be responsible for providing technical support and maintenance for the organization's cloud infrastructure and services. Your role will involve working closely with other technical teams to ensure the availability, performance, and security of the cloud environment. Provide 2nd line technical support for the...

**1st Line IT Technician / Service desk Technician** **Hours:9am - 5.30pm Monday to Friday (37.5 hours per week)** Working within higher Education my client is seeking a 1st line IT Technician/ service desk Technician to provide a fast and responsive IT support service to the college team and complete tasks to support the IT team in implementing new...

This is an opportunity to work with and for a genuine, modern-day tech Unicorn. Broadening their scope on the back of data-led feedback, our US-Based, retained client are aiming to build a remote UK Customer Support presence consisting of 10-15 talented, driven Agents. You will have: - Exceptional telephone manner, 'people person' - Experience in high...

Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project...

**3rd Line Juniper Build & Network Support Engineer** **SC Clearance required** We are working with a global IT service provider for a 3rd line WAN Project configuration & Support engineer. The role will involve Configuring SRX series routers to meet tight project deadlines as part of a SD-WAN solution. Daily duties will include a mixture...

**2nd Line IT Support Engineer** **Part of LSL Property Services plc, PRIMIS Mortgage Network** are the largest Mortgage and Protection Network in the UK with some 950 firms as business partners and approaching 3000 advisors working alongside us. PRIMIS offer world class support to our partner firms nationally through a multitude of support services which...

**Key Accountabilities** **Customer** Deliver an effortless customer experience, CONNECT with the customer and deliver on agreed expectations. Create a customer focused culture that will support the delivery of our customer measures of speed, quality and ease. - Establish, maintain and be constantly aware of the delivery of the connected customer culture...