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Customer Support Agent
5 months ago
This is an opportunity to work with and for a genuine, modern-day tech Unicorn.
Broadening their scope on the back of data-led feedback, our US-Based, retained client are aiming to build a remote UK Customer Support presence consisting of 10-15 talented, driven Agents.
You will have:
- Exceptional telephone manner, 'people person'
- Experience in high volume 1st Line support
- Strong written and verbal English communication skills
- Ability to build rapport while providing an end-to-end service
This role will require you to be on site for 2-3 weeks of training in the initial period, however fully remote in the long-term with the ad hoc requirement to be on site in Birmingham.
£25,000 - £30,000 suggested Salary bracket - experience dependent
This will be a fixed-term, 12-month contract. Extensions achievable for high performers.