1st Line Technical Support

2 weeks ago


Birmingham, United Kingdom Kalamazoo IT Ltd Full time

**Responsibilities**:

- Handle customer requests on the phone or in person.
- Know how to troubleshoot problems with computers, software, and peripherals.
- Know how to troubleshoot common computer wired and wireless network problems.
- Install, configure, and troubleshoot routers and end-user access points.
- Configure and monitor client/server network systems software.
- Configure and monitor firewalls.
- Configure and monitor intrusion detection systems.

Pay: £19,226.00-£20,295.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Yearly bonus

Work Location: In person



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