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International Supply Planner

6 months ago

Conwy, United Kingdom Iceland Full time

Here at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on.

An opportunity has arisen in our Supply Chain team. This role will involve working with our international customers, that span the globe, to achieve excellent service. We work with dozens of businesses world wide, including regular customers, one off opportunities and franchises. This role liaises directly between the customer, the planner who orders the stock, and the depot. Joining up these three elements is key to the role and requires a lot of forward planning - especially since Brexit added lead time and regulations. The right person will be logically astute, able to think ahead, customer friendly, able to adapt and improve existing processes.

**Purpose of Role**:

- To process customer orders and deliver great service
- Liaise with supply planners to maximise availability
- Work with technical team to provide stock in time and adhering to export compliance
- Enhance processes and develop the role

**Key Accountabilities**:

- Achieve agreed Customer service level
- Provide Timely ordering/delivery
- Ensure clear Customer communication
- Accurate forecasting of required goods

**Key Result Areas**:

- Accurate timely publication of reports
- Service level goals (availability)
- Minimizing cost disruption
- Accurate forecasting

**Technical Skills**:

- Extensive knowledge of MS Excel, MS Word and MS PowerPoint
- Knowledge of Iceland in-house systems & process preferable
- Knowledge of Terradata, Freehand SQL and Power BI & the Data Warehouse - training will be available to develop these skills
- High level of numeracy ability
- Excellent communication skills

**Qualifications/Knowledge/Experience**:

- Knowledge and experience of Supply Chain principals
- Effective communicator
- Results orientated
- Customer focused
- Logical and analytical approach

**Alongside this we can offer you**:

- A very competitive salary with an excellent benefits package
- 25 days holiday, plus 8 days bank holiday,
- 10% store discount, 30% club individual restaurant discount,
- Free parking onsite,
- Highly subsidised restaurant onsite with our own Michelin Star Chef
- Subsidised Costa onsite,
- Discounted gym membership,
- Charity fundraising events,
- Educational sponsorship,
- Enhanced maternity/paternity leave,
- Long service awards,
- Reward & recognition,
- Online discounts at over 150 retailers and cashback on shopping, holidays, insurance and more

Be Proud. Be brave. Be everything that makes us different. Be Iceland.