Customer Services
7 months ago
Customer Services / Business Administrator / Order Processing / Chemical Distribution / Specialty Chemicals / Performance Chemicals
Our client is a well-established distributor, focusing on the supply of specialty raw materials into the polymer and related industry sectors. Our client is a looking for an Customer Services Assistant** **which is a critical role in delivering the service levels needed in highly competitive market sectors. Working to meet and manage customer expectations through close communication with external warehouses and supply line colleagues. Administration of the complete sales cycle, using our SAGE and CRM systems - with great attention to detail, delivers this customer service.
- Responsibilities:_
- Essential part of the internal sales team
- Operate within the detailed processes and systems in current operational use to ensure customer expectations are fulfilled
- Review customer orders for contractual compliance before acknowledging and processing through to delivery via 3rd party warehouses in the UK and Netherlands
- Arrange the prompt sending of samples to customers
- Educated to A level or degree standard, with preferably experience in a Business Admin/Customer Service focused roles.
- Able to deliver high levels of customer service
- Excellent communication skills written, face to face and on the telephone
- An eye for detail and accuracy - good numeracy skills
- Able to multi-task, and remain calm and professional even in a busy customer service environment
- Experience of Sage and CRM programmes an advantage
Working hours are 8.45am to 5pm Monday to Thursday, and 8.45am to 3pm on Friday.
Additional benefits include Holiday Purchase Scheme, Cycle to Work Scheme, 25 days holiday.
- Whitehall is the Recruitment Specialist for the Chemicals, Resins, Pigments, Coatings, Polymers, Pharmaceutical and Science based Industries._
-
Customer Services Coordinator
2 weeks ago
Conwy, United Kingdom Whitehall Recruitment Full timeOur Client is one of the world’s leading suppliers of Masterbatch with over 85% of masterbatch production exported through a world-wide network of Distribution Partners serving the demands of industries such as film, sheet, pipe, cable and fibre extrusion and technical compounding across the world. They are seeking a Customer Services Coordinator who will...
-
Network Plus Services | Customer Liaison Officer
3 weeks ago
Mochdre, Conwy, United Kingdom Network Plus Services Full timeJob DescriptionCustomer Liaison Officer Location: Various locations (Mobile role) Our role As a Customer Liaison Officer on our Scottish Power Energy Networks contract, you will be responsible for ensuring customers receive an excellent service and ensure compliance against agreed levels of service. The role will ensure that on a day to day basis, our...
-
Customer Experience Expert
7 months ago
Conwy, United Kingdom Inchcape Full time**Mercedes Benz of North Wales** **- **Customer Experience Expert** **£6,222.22 (OTE £7,115.56) + Employee Benefits** **10 hours per week** **What we can offer you** - **33 days’ annual leave**, including bank holidays, rising with length of service. Holiday buying scheme also available - **Retail discounts** that save you money every day - **Gym...
-
Customer Experience Expert
7 months ago
Conwy, United Kingdom Inchcape Full time**Mercedes Benz North Wales - **Customer Experience Expert** **£13,962 (OTE £15K) + Employee Benefits** **22 hrs per week** **What we can offer you** - **33 days’ annual leave**, including bank holidays, rising with length of service. Holiday buying scheme also available - **Retail discounts** that save you money every day - **Gym discounts, cash...
-
Customer Experience Expert
7 months ago
Conwy, United Kingdom Inchcape Full time**Mercedes Benz of North Wales - Customer Experience Expert** **£13,689 (OTE £15,684) + Employee Benefits** **22 hours** **What we can offer you** - **33 days’ annual leave**, including bank holidays (pro rata) - **Retail discounts** that save you money every day - **Gym discounts**, **cash healthcare plans**, and a **cycle-to-work scheme**: - **Car...
-
Customer Experience Expert
7 months ago
Conwy, United Kingdom Inchcape Full time**Mercedes Benz of North Wales - **Customer Experience Expert** **£28,000 + OTB £32,020 (Pro Rata) + Employee Benefits** We currently have 2 options available for full time working - 40 hours & 45 hours per week. Both full time contracts will be working 5 days per week, including some weekend working. Your preference will be discussed at interview...
-
Customer Service Executive
5 days ago
Conwy Principal Area, United Kingdom Recruit4Staff (Wrexham) . Full timeRecruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Executive to work from their site in Wrexham.For the successful Customer Service Executive our client is offering: Salary up to £26,000 per annumMonday to Friday 8.30 am till 5.00 pmPermanent positionBenefits: Free parking, 20...
-
Service Operative
2 weeks ago
Conwy, United Kingdom SuperTemps Full timeAn established not-for-profit organisation has a unique permanent opportunity for you to put your customer service skills to the test, ensuring customers have an exceptional experience within the attraction, whilst you gain personal experience and job security! In the Service Operative job you will be responsible for: - Maintaining excellent levels of...
-
Service Advisor
7 months ago
Conwy, United Kingdom Sytner Group Full time**About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Conwy. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...
-
Customer Service Advisor
5 days ago
Conwy Principal Area, United Kingdom Lloyd Recruitment Full timeCustomer Service AdvisorWorking as part of a busy customer service team, you'll be provided with all the training you need to 'jump on' the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their...
-
Customer Experience Specialist
1 day ago
Conwy, United Kingdom Star People Full timeNorth Wales | Cardiovascular An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Company Overview:Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees...
-
Customer Experience Specialist
23 hours ago
Conwy, United Kingdom Star People Full timeNorth Wales | Cardiovascular An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Company Overview: Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000...
-
Customer Experience Specialist
2 days ago
Conwy, United Kingdom Star People Full timeNorth Wales | Cardiovascular An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Company Overview:Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees...
-
Customer Experience Specialist
16 hours ago
Conwy, United Kingdom Star People Full timeNorth Wales | Cardiovascular An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Company Overview:Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees...
-
Customer Service Coordinator
4 weeks ago
Conwy Principal Area, United Kingdom Stoneacre Motor Group. Careers Full timeStoneacre Motor Group is an exciting opportunity for a motivated individual to join our team as a Sales Administrator. As a Sales Administrator, you will be responsible for supporting the sales department in daily operations and ensuring a seamless customer experience.The ideal candidate will have excellent communication and organizational skills, with a...
-
Customer Service Advisor
5 days ago
Conwy Principal Area, United Kingdom BluetownOnline Full timeJob Title: Customer Service AdvisorLocation: WrexhamSalary: £19,000 - £22,000 per annum Job type: Part-time (Flexible hours and days) Shift patterns 5pm 9pm Monday to Friday9am 9pm Saturday12pm 6pm SundayWhat We DoMoneypenny is the number 1 outsourced provider of brilliant customer conversations, for over 21,000 businesses of all sizes. Fast-forward two...
-
Food Service Assistant
2 weeks ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on. **An exciting opportunity has arisen within our onsite restaurant “The Roxy” as a Food Service Assistant** We are looking for a customer...
-
IT Service Desk Advisor
7 months ago
Conwy, United Kingdom Iceland Full timeHere at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. Due to expansion within the team, we have a fantastic opportunity for an** IT Service Desk Advisor** to join us, and help support our stores on a 24/7 basis. **Purpose of Role**: To ensure that...
-
Customer Delivery Driver
7 days ago
Conwy, United Kingdom Tesco Full timeAbout the role Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping...
-
Wanted Full Time Plumber
2 weeks ago
Conwy, United Kingdom Lee Hughes plumbing services Full time#### Job Vacancy #### Full Time #### Looking for a Qualified Plumber to join the LEE Hughes plumbing services We Aim to provide nothing but the best services to all of our Customers, so must be respectful, punctual and take pride in your appearance. Work well within a team and by yourself. Duties will include 1st and 2nd fix plumbing. Bathroom...