Care Co-ordinator

3 weeks ago

Exeter, United Kingdom Trinity Independent Care Ltd Full time

**Job Title**: Care Co-Ordinator

**Location**:Trinity Independent Care - Exeter Branch - Community and Office based

**Responsible to**: Care Manager and Registered Manager

**Salary**: £16.00 per hour of contact time.

**Hours**:37.5
- You will work alongside the Seniors to coordinate and complete initial assessments and risk assessments.
- You will work alongside the Seniors to coordinate, develop, and oversee the creating and reviewing of all customer plans and assessments.
- You will be responsible for creating and updating of the roster.
- You will be required daily to network and communicate with staff, customers, family, and wider professionals.
- You will need to complete assigned audits on schedule.
- You will cover sickness, absence and make required changes to the roster when needed.
- You will work to search the unsourced list and take on new packages to grow the company.
- You will need to participate in the on-call rota and all responsibilities associated with this.
- You will be required to support the learning and development of the staff alongside the Training, Development and Wellbeing Manager.
- You will be required to complete staff supervisions.
- You will be responsible for the general running and updating of the online care system. This includes inputting, changing, and analysing E-MAR’s, customer information, staff information and uploading relevant documents.
- You will be responsible for updating and overseeing quality improvement tools such as the Spot-check, Supervision and Customer Matrix.
- You will always work in line with the company policies and procedures.
- You will keep an accurate record of communications with staff, customers, customers family and other wider professionals.
- You will be required to problem solve and deal with informal complaints when needed.
- You will liase and work with other managers and staff within the company to ensure the quality of the service.
- You will cover Care calls as and when required

**Additional responsibilities**

**Health and Safety**

As an employee of Trinity Independent Care, the post holder has a duty under the Health and Safety

at Work Act 1974, to:

- Take reasonable care of the health and safety of themselves and all other persons who may

be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation and

the Health and Safety policies and procedures, not intentionally or recklessly interfere with,

or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of

any of the relevant statutory provisions.

**Data Protection**

The post holder must at all times respect the confidentiality of information in line with the

requirements of the Data Protection Act. This includes, if required to do so, obtain, process

and/or use information held on a computer in a fair and lawful way, to hold data only for the

specified registered purposes and to use or disclose data only to authorized persons or

organizations as instructed.

**Job Types**: Full-time, Permanent

**Salary**: £16.00 per hour

**Benefits**:

- Free or subsidised travel
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Home care: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: 04

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