Service Administrator

1 month ago


Westerham, United Kingdom Reed Business Support Full time

Service Admin - 9 months maternity cover
- Westerham

Service Controller Position

To ensure the smooth running of the Service Department
- Working as part of a team in the busy Service Department.
- Allocated your own Technicians to look after.
- Answering service line and Sales line when required.
- Technician queries, access requests, access problems
- Intermediary between Management and Techs
- RAMS
- Routine scheduled dates
- Emergency Call outs
- Logging, booking, costing ad-hoc job work
- Checking if call outs have been completed
- Updating Purchase Orders
- Opening the post when required
- Collecting payments for Domestic job work and logging it on the system
- Setting up new contracts, cancelling contracts, amending contracts on Service Tracker
- State of Service for allocated Technicians
- Working on our Cloud Base Service Tracker
- Updating client portals.
- Chasing Billing Queries.

Hours of work

The role is office based at our friendly Safeguard office in Westerham (TN16 postcode area)

Expected hours are Monday to Friday 09:00 to 17:00 core hours and on a rota to do 8-4pm per month.

Remuneration

Salary is between £23,000.00 - to £25,000.00

This roll is 9 month Maternity Cover, which will automatically roll onto another 9 month Maternity Roll.



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