![North Cumbria Integrated Care NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Administration Assistant
3 months ago
Band 2 Team Administrator - 37.5 hours per week.
The post holder will act as first point of communication for the Physical Health Psychology Rehabilitation Service (PHRP).
The post holder will be expected to provide a full range of clerical assistance and administrative support to the service, including typing, filing, photocopying, maintaining clinical diaries, arranging meetings and bringing forward relevant correspondence, notes and reports as required. This role also includes taking telephone calls from clients/referrers/queries from other agencies and the public and inputting data into the electronic patients records system (EMIS).
- Undertake a range of administrative duties, including arranging appointments, and maintaining diaries, liaison with clients and arranging team meetings and the agendas for these as required.
- Taking phone calls from clients/referrers/queries from other agencies and the public, inputting data into the Electronic Records system.
- Open and action postal & electronic mail as appropriate and bringing forward relevant correspondence, notes and reports as required.
- Maintain systems of effective communication.
- File documents & reports as appropriate and maintain records on behalf of the Service. Ensure confidentiality and safe handling of all records, filing all relevant documentation in correct order (manually and electronically).
- Maintain & collate, as necessary, data for the Service (and other PHP services) with guidance from the Operational Lead.
- Participate and be updated in the ongoing technology which are/and will become available, endeavouring to continue to use the technology to its full extent. Utilise the Information technology packages within the parameters set by the organisations to use it to its full extent. Adopt new packages as and when implemented by the Trust.
- Update Service information leaflets, policies and protocols as required.
- As this is a county-wide service there may be occasions where you are required to travel.
- Manages workload and prioritises tasks, as requested.
- Support during periods of high demand other colleagues within Physical Health Psychology
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust’s sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicyfor eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
Important Information
- Junk Mail is checked regularly
**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
**The changes mean that**:
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
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