Administrative Assistant

6 months ago


Carlisle, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Administrative Assistant - Band 3 - Carlisle

Up to 75 hours available. Mon-Fri between 08:30-17:00. Hours negotiable within office times.

An exciting opportunity has arisen to work as part of a busy administrative team in support of the Physical Health and Rehabilitation Service.

**The overall service is comprised of five core service areas**:
Persistent Physical Symptoms Service (PPSS)

Familiar Faces Service (FF)

Locality - Long Term Conditions Psychology

The Wellbeing Service

Neuropsychology and Stroke Wellbeing.

The service offers specialist input to adult patients across Cumbria who experience psychological difficulties relating to their physical health.

This post holder will work as part of the administration team, supporting the patient administration, service leads, and practitioners. There will be close liaison with the existing admin support based in Keswick and Carlisle, as well as the wider Physical Health Psychology operational team

**All staff are expected to work to the Trust Values**:
Kindness - Kindness and compassion cost nothing, yet accomplish a

great deal.

Respect - We are respectful to everyone and are open, honest and fair
- respect behaviours.

Ambition - We set goals to achieve the best for our patients, teams,

organisations and our partners.

Collaboration - We are stronger and better working together with and

for our patients.

The post holder will act as first point of communication for the Physical Health and Rehabilitation Psychology Service (PHRPs).

The post holder will be expected to provide a full range of administrative assistance in support of the service, including typing, minute taking, filing, photocopying, maintaining diaries, arranging meetings, and bringing forward relevant correspondence, notes and reports as required. This role also includes taking telephone calls from clients/referrers/queries from other agencies and the public and inputting data into the electronic patients records system (EMIS).

Please see attached job description for a comprehensive summary of the knowledge, skills and qualifications require.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information

Junk Mail is checked regularly

**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

**The changes mean that**:
the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

**Standard Check**: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

**Enhanced Check**: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 yea



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