CRM Marketing Executive
6 months ago
Job Title**:CRM Marketing Executive**
Location**:Home Based**
Employment Type**:Permanent**
Salary**:£30,000 per annum plus 10% bonus**
**About AVC Wise**
We’re leading the way when it comes to financial planning and education for employees providing benefits to hundreds of thousands of people in the UK. Most importantly we’re truly passionate about improving the financial lives of workers
We span 5 generations, have great gender diversity, we’re based all over the UK working remotely full time, but we meet up regularly
You’ll find AVC Wise to be a company that’s focused on being an employer of choice where people thrive, and your voice is truly heard. We empower our colleagues to do great work by investing in learning, personal development, and technology.
We are a Living Wage Employer and have been accredited Investors In People Standard.
**The difference you’ll make**
This role will provide support to the CRM Marketing Manager on key aspects of our work with our CRM/MMH, **Emarsys**. These include but are not limited to building audience segments, managing data, building automations, and analysing performance of activity. This role is key in ensuring positive customer experiences in both retention and acquisition in B2C.
**Who we’re looking for**
**Your main responsibilities in this role will include:
- Accurately input, update, and maintain customer information in the CRM system.
- Build key audience segments based on briefs from the CRM Marketing Manager and the Marketing team. Begin to proactively suggest new segments and automation ideas for the team to use.
- Work alongside the CRM Marketing Manager to create and build automation journeys, and continually review and update specific automation programmes.
- Assist CRM Manager with recording important segment/automation details and documentation to keep track of duplicated messaging and organisation within team workings overall.
- Work closely with the wider marketing team (particularly B2C) and provide support with A|B testing on campaigns and automations.
- Work with the CRM Marketing Manager on future migration of B2B Marketing data
- Support the CRM Marketing Manager and wider marketing team with product and service developments and how this impacts the CRM system.
- Continually review and processes and suggest improvements
This list is not exhaustive and a full job description is available.
**A bit about you**
- A demonstrated understanding in data and audience segmentation, comfortable with large data sets (500k+ contacts)
- Strong organisational skills and the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills to effectively collaborate with internal teams
- Familiarity with retirement planning concepts, pension schemes, or financial education is an advantage.
- Proficiency in Microsoft Office Suite (Teams, PowerPoint, Excel, etc.).
- Ability to use Excel spreadsheets at an intermediate level
- A proactive and creative mindset to identify opportunities for improvement and implement innovative solutions.
- A positive can-do mindset and willingness to get stuck in with a desire to continually learn and grow in the role.
- High attention to detail and commitment to delivering high-quality data led experiences.
- Ability to analyse and interpret data and turn this into actions.
**What we’ll give you in return**
This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer:
- £200 allowance to get your home office set up
- A generous holiday allowance of 25 days plus the day off for your birthday
- Contributory pension scheme (4% Employer, 5% Employee)
- Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more
- Discounts and savings on shopping, travel, entertainment and more
- Access to our outstanding Employee Assistance Programme
- Peer to Peer Recognition
- Quarterly socials and regular team events
- Significant training and development opportunities
We're all working remotely so all of our interviews are being conducted online.
This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development.
- We encourage applicants from all sections of the community so that we can truly reflect the customers and clients we work with._
**Salary**: £30,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Gym membership
- Health & wellbeing programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay
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