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Advance Training Centre Receptionist/administrator
5 months ago
The Advance Training Centre Receptionist/Administrator will assist with the daily operations required in the Mary Lyon Centre Centralised Administration Office, ensuring that all administrative requests are dealt with promptly and effectively.
The role will be part of a busy team consisting of five other colleagues.
All will provide support to members of the Unit, including CFM, the Advance Training Centre and external customers’ visiting the sites.
There are a variety of duties which make up this interesting position. The Administration Team needs to be flexible, efficient and timely in supporting and delivering business requirements to the staff and visitors within MRC Harwell.
**Main Duties/Key Responsibilities**:
- Assist with the logistics of organising training courses, meetings and events
- Provide a meet and greet service for Advance visitors
- Ensure guests have the relevant IT support and room management available to them
- Manage incoming switchboard calls
- Complete regular stocktaking checks within Advance
- To raise PO’s and process orders and invoices within budgetary guidelines
**Working Relationships**:
The role requires communication with staff, suppliers and visitors at all levels, working in close liaison with the Head of Administration, the site Director and senior management team.
***Equality & Diversity**:
The MRC values the diverse skills and experience of its employees and is committed to achieving equality of treatment for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. The MRC is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence in scientific research through good equality and diversity leadership and management.
**Corporate/Local Responsibilities & Requirements**:
The post holder must at all times carry out their responsibilities with due regard to the MRC’s:
- Code of Conduct
- Equality and Diversity policy
- Health and Safety policy
- Data Protection and Security policy
Job descriptions should be reviewed on a regular basis and at the annual appraisal. Any changes should be made and agreed between the post holder and their manager.
The above lists are not exhaustive and the post holder is required to undertake such duties as may reasonably be requested within the scope of the post. All employees are required to act professionally, cooperatively and flexibly in line with the requirements of the post and the MRC.
- Person Specification**Education/Qualifications/Training Required**:
- Essential:_
- Educated to Level 2 standard or GCSE’s at Grade C and above or relevant qualifications
- Computer literate and proficient with Microsoft packages
**Previous Work Experience Required**:
- Essential: _
- Customer facing role
- Administrative experience
- Experience of working in a fast-paced environment and able to be multifunctional
- Experience arranging events, training courses and/or meetings
- Desirable: _
- Experience working within a science environment
- Experience working with Oracle
**Knowledge and Experience**:
- Essential:_
- Accuracy
- Good customer service skills
- Microsoft Office skills
- Desirable:_
- Experience in a receptionist type role
**Personal skills/Behaviours/Qualities**:
- Essential: _
- Excellent organisational skills, with an eye for detail and the ability to meet deadlines
- Good time management skills and the ability to juggle priorities
- The ability to work within a small team and between teams within the MRC
- Good literacy, numeracy and accuracy and attention to detail
- The ability to understand the sensitive nature of the work and maintain confidentiality at all times
- Flexibility
- _Desirable: _
Good interpersonal and communication skills with the ability to communicate effectively, both verbally and in writing, with individuals at all levels, from a range of different groups/backgrounds.
- Further Information- Full time working hours are 36 hours per week, part time is afternoons only.
