Estate Team Operative/security Officer

5 months ago

Salford, United Kingdom Savills Management Resources Full time

**Purpose of the Role**

As a key member of the Middlewood Locks Estate team you will be responsible as a team member assigned to our client’s site; the protection of our client’s premises, maintaining high presentation standards of the site assets, personnel and visitors are the key priority.

**Key Responsibilities**
- Carry out security operations in accordance with Middlewood Locks Estate team Policies and Instructions, providing excellent customer service to ensure a safe and secure living environment.
- Conduct high visibility patrolling to deter illegal activity, anti-social behaviour and vandalism.
- Assist with emergency response and business continuity plans for fire alarm activations, power failure, bomb threats and other such incidents, including escalation to out of hour’s providers.
- Provide first response assistance, communication and support with first aid incidents.
- Respond to alarms and investigate disturbances, providing a written report on all incidents.
- Monitor building entrances to maintain security and prevent unauthorised persons tailgating.
- Prevent unauthorised parking and also advertising agencies leaflet dropping in all buildings.
- Write a daily report of activities and incidents e.g. equipment or property damage, theft, presence of unauthorised persons and alarms, passing reports to Security Supervisor at the end of duties.
- Mixing with residents, visitors and employees to act as a visible deterrent against crime and inappropriate behaviour, calling emergency services as appropriate if assistance is required.
- Providing support to Middlewood Locks residents and visitors guiding or escorting as needed.
- Warning individuals of estate regulation violations, managing resultant situations appropriately.
- Participate in training sessions to ensure and understanding of incidents that may occur on site.
- Working in collaboration with the Police and Safer Neighbourhood Teams.
- To assist in the management and issuance of all permits to work and access around site.
- Embrace the Middlewood Locks vision and values and their delivery into all building services, fully integrating such vision and values and incorporating aspirations of clients and stakeholders.
- Undertake any other duty as requested by the Line Manager or acting Line Manager as might be reasonably expected or required, including assistance with ad-hoc projects.

**Skills, Knowledge and Experience**

Essential
- Has a proactive and can-do attitude.
- Possess SIA, CCTV license.
- Excellent report writing skills and attention to detail.
- Excellent communication skills.

Desirable
- NVQ Level 2 in Security Services, Customer Services or similar.
- Possesses a CCTV Operator SIA License.

**Behavioural Competencies**

MWL Competencies
- Service Excellence
- Team Working
- Effective Communication
- Developing Self & Others
- Personal Integrity
- Business Alignment
- Financial Responsibility
- Impact & Influencing
- Results Orientated

Working Hours - 36 hours average

Salary - £11.68/ph

LI-DNI

Please see our Benefits Booklet for more information.

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