Service Advisor
6 months ago
Eastham Motors Ltd are a long established family run business that represents the Suzuki brand of new cars for the Wirral and Chester areas.
We believe our success has been built on treating our customers with the care and respect they deserve. Making sure our customers dealt with in a personable, caring company rather than a large, faceless corporate company.
We are looking for a friendly, cheerful, enthusiastic person with excellent communication and organisation skills to work in our aftersales department dealing with our customers on a daily basis.
Ideally you will have worked and have experience in a customer service advisor role within the motor trade.
**Main Responsibilities**
- To provide outstanding levels of customer service at all times.
- Booking in service customers and repair work.
- Processing payments and invoicing accurately and on time.
- Taking inbound calls and to convert into as many bookings as possible.
- Providing progress updates, up selling and following customer up.
- Excellent communication skills.
- Computer literacy.
- Previous experience in a customer facing roll.
- Enthusiasm for providing an excellent customer experience.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
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