Optical Customer Service Advisor
4 months ago
An opportunity has arisen for a unique position for an experienced Customer Services Advisor for one of the UK's leading online prescription glasses providers.
**Essential Criteria**:
- Excellent organisational and multi-tasking skills.
- Outstanding communication and interpersonal abilities.
- Handling customer complaints/issues.
- Effective working competency in document processing and spreadsheets.
- Confident IT skills.
**Desirable Criteria**:
- Experience or and working knowledge of the retail optical environment.
The working hours are Monday to Friday 9am -5pm with two additional Saturdays a month 9am-12pm.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer Service: 1 year (preferred)
- optical: 1 year (preferred)
Work Location: In person
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