Optical Customer Service Advisor

4 months ago


Wirral, United Kingdom Fashion Specs Direct Ltd., ta Spex4less Full time

An opportunity has arisen for a unique position for an experienced Customer Services Advisor for one of the UK's leading online prescription glasses providers.

**Essential Criteria**:

- Excellent organisational and multi-tasking skills.
- Outstanding communication and interpersonal abilities.
- Handling customer complaints/issues.
- Effective working competency in document processing and spreadsheets.
- Confident IT skills.

**Desirable Criteria**:

- Experience or and working knowledge of the retail optical environment.

The working hours are Monday to Friday 9am -5pm with two additional Saturdays a month 9am-12pm.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer Service: 1 year (preferred)
- optical: 1 year (preferred)

Work Location: In person



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