Collection Agent

3 months ago


Manchester, United Kingdom Motonovo Finance Full time

**Are you passionate about helping customers? Would you love a role with clear progression?**

**Are you confident in challenging situations to achieve the best outcome?**

If so, we have the perfect role for you

We are recruiting for **Collections Advisors** to be part of our **Motor Collections** team.

Offering a starting salary **from £25,000** and a discretionary annual bonus scheme, this is the perfect opportunity to start building a fantastic career.

You will cover shifts patterns between 8am-7pm Monday to Friday and 8am-12pm Saturdays (1 in 3). Working part of your week from home, and part from our dynamic offices in Central Manchester, you can enjoy the benefit of hybrid working.

What’s more, we offer 30 days holiday (plus bank holidays) so you can really enjoy those important breaks

We offer a fantastic training plan, which is **3 weeks onsite** to give you maximum support, with a further training provided in our ‘Grad Bay’, so you’ll have all the tools you need to do your best

**What would your day look like?**
- You will be **making a real difference** to our vulnerable customers, who are in financial difficulty, by having open and honest conversations about how we can best help them.
- Negotiating with our customers who are in arrears for repayment of balances. This involves using your initiative to recommend the best course of action, or alternative resolutions, where necessary.
- Adhering to all regulatory policies to ensure our customers are treated fairly and the best possible outcomes are achieved at all times.
- Demonstrating a pro-active, inquisitive and problem-solving nature to assist our customers in vulnerable and often complex situations.

**What do we expect of you?**
- Resilience
- Empathy
- Confidence in having challenging or difficult conversations
- Problem solving
- Communication
- Organisation

**Still curious?**

Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

**Aldermore is an equal opportunities employer.**

We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application question(s):

- Can you commit to working the first 3 weeks (full time) onsite, for training?

**Experience**:

- contact centre: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Manchester


  • Collections Agent

    3 months ago


    Manchester, United Kingdom AMG Recruitment Full time

    We are hiring a Collections Agent to join our prestigious client in Manchester for an immediate start date. On offer is an excellent starting salary of £24,000-£25,000 per annum. Working hours are 9am-5.30pm Monday-Friday. **NO LATES AND NO WEEKENDS.** - **This role will include**:_ - Calling clients to discuss missed payments. - Assessing a client's...

  • Collections Agent

    3 months ago


    Manchester, United Kingdom JaJa Finance Ltd Full time

    **About Jaja** **Our Mission**:To be the UK’s Digital Lender of Choice **Our Company Values**: Collaboration, Excellence, Innovation, Empathy, Passion Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to...

  • Collections Agent

    1 day ago


    Salford, Greater Manchester, United Kingdom MERJE Full time €32,000

    Collections Agent Manchester £32,000 MERJE is excited to present an exceptional opportunity for an experienced Collections Agent to join a prominent High Court Enforcement Office. This role offers a chance to contribute to market-leading enforcement services across England and Wales. The Company This company is one of the UK's largest High Court...


  • Salford, Greater Manchester, United Kingdom MERJE Full time €32,000

    Collections Agent MERJE is excited to present an exceptional opportunity for an experienced Collections Agent to join a prominent High Court Enforcement Office. This company is one of the UK's largest High Court Enforcement Offices, specialising in enforcement of judgment debt, Commercial Rent Arrears Recovery, and enforcement of Orders for Possession....

  • Collections Agent

    3 months ago


    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% Worldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and reliable card payment solution - used by 1 million merchants globally processing 110 million...


  • Manchester, United Kingdom JaJa Finance Ltd Full time

    **About Jaja** **Our Mission**:To be the UK’s Digital Lender of Choice **Our Company Values**: Collaboration, Excellence, Innovation, Empathy, Passion Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to...


  • Manchester, United Kingdom Oodle Finance Full time €25,000 - €30,000

    Collections Agent plus yearly bonus Monday – Friday working between the hours of 9am – 6pm (1 hour lunch), one Saturday in every 3 from 9am – 1pm (37.5 hours per week) - hybrid working 25 days holiday plus bank holidays increasing to 28 days after 3 years service. Hybrid working – you'll be able to split your time between working in the...


  • Manchester, United Kingdom Oodle Finance Full time €25,000 - €30,000

    Collections Agent plus yearly bonus Monday – Friday working between the hours of 9am – 6pm (1 hour lunch), one Saturday in every 3 from 9am – 1pm (37.5 hours per week) - hybrid working 25 days holiday plus bank holidays increasing to 28 days after 3 years service. Hybrid working – you'll be able to split your time between working in the...

  • Debt Collection Agent

    3 months ago


    Manchester, United Kingdom JLA Full time

    **Job Title - Debt Collection agent** **Basic pay £22,795.50 OTE £25k** **6 months contract** Option to work from home 2 days a week in month 2 (performance dependent) **About our business** JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air...

  • Collections Agent

    3 months ago


    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% Worldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and reliable card payment solution - used by 1 million merchants...


  • Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Management Collections Agent Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in ensuring that there is effective daily management of payment plans across our book of clients. The Debt...


  • Manchester, United Kingdom CRS Full time

    Job Title: Collections Agent Location: Remote based, UK ( The company does have a London office so if you prefer Hybrid then more than welcome) About the Collections AgentMy client is a fast-growing direct lender in the UK, incorporated in August 2020. They pride themselves on cutting the red tape, reduce the paperwork, and eliminate the hassle to get small...

  • Collections Agent

    3 months ago


    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% **Location: Manchester City Centre Office - Hybrid Working option available** Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart...


  • Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...


  • Manchester, United Kingdom Payl8r Full time

    Join Our Growing Family as a Collections Agent at Payl8r!Are you ready to embark on an exciting journey in the world of finance and technology? Look no further! Payl8r, a trailblazing FinTech in the BNPL consumer credit realm, is seeking passionate and driven individuals to join our team as a Senior Collections Agent. If you're someone who values innovation,...


  • Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...

  • Collections Agent

    3 months ago


    Manchester, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: **Who** are we? - Debt Recovery Plus part of the Bristow & Sutor Group - employing over 500 people - Specialists in the recovery of outstanding parking charges - Based in great offices just off the M60 in Denton (Tameside) - Modern organisation that delivers excellence to customers and clients - Using technology and people to...


  • Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% **Manchester City Centre Offices - Hybrid Working Available** **About the Team** Interested in being part of a world-leading global payments business? FIS process almost 50% of payments on the UK high...

  • Collections Advisor

    3 months ago


    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% **Location**: Manchester City Centre - Hybrid Working option available - Friday and one other day per week office based, 3 days working from home. **About the team** Competitive salary plus up to £500 per month commission based bonus...

  • Rental Sales Agent

    3 months ago


    Manchester, United Kingdom Elliotts Car And Van Hire Full time

    '''Job Summary: We are seeking a Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers with their rental needs, providing excellent customer service, and ensuring smooth rental transactions. **Responsibilities**: - Greet and assist customers in person and over the phone - Provide information about available...