Rental Sales Agent

7 months ago


Manchester, United Kingdom Elliotts Car And Van Hire Full time

'''Job Summary:
We are seeking a Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers with their rental needs, providing excellent customer service, and ensuring smooth rental transactions.

**Responsibilities**:

- Greet and assist customers in person and over the phone
- Provide information about available rental options and pricing
- Process rental agreements and collect necessary documentation
- Coordinate vehicle pick-up and drop-off schedules
- Inspect rental vehicles for damages and ensure they are clean and ready for use
- Address customer inquiries, concerns, and complaints in a professional manner
- Maintain accurate records of rental transactions and customer information
- Collaborate with other team members to ensure efficient operations

**Requirements**:

- Excellent phone etiquette and communication skills
- Proficient in Microsoft Excel, Word, and other administrative software
- Strong attention to detail and ability to maintain accurate records
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to handle customer issues with professionalism
- Previous experience in a customer service or administrative role is preferred
- Data entry skills are a plus

**Job Type**: Part-time

**Salary**: £9.00-£13.00 per hour

Expected hours: 16 - 30 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee mentoring programme
- Free parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Driving: 2 years (required)

Ability to Commute:

- Manchester (required)

Work Location: In person

Reference ID: Rental Agent


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