Head of Commercial Solutions

7 months ago

Manchester, United Kingdom Arjo Full time

**Empowering careers at ARJO**

**At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?**

**This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.**

**Position**:Head of Commercial Solutions - Rentals
**Location**:Field based - National
**Job type**:Full Time, Permanent

**The impact you will have**

The Head of Commercial Solutions within our Rentals Division will drive the effective Commercial Management of all Arjo Key Contracts, Contract Managers, Specialist Rental Sales team and Clinical Nurse Advisors within the UK, as well as ensuring growth across the Arjo portfolio in
Contracted Accounts, Specialist Rentals and ad-hoc within Arjo UK.
- First Line Management of Arjo Regional Contract Managers and National Specialist Rental Sales Manager.
- Drive UK Rentals to achieve its Revenue & GP targets.
- Responsible for all new & retain business tender submissions
- Ensuring accurate invoice and contract information with Data Compliance & Finance Teams
- To ensure contract performance is maintained including monitoring the delivery of service; management information and invoicing with effective communication with the UK Rentals Director
- Assist with the review and change if necessary of key contract provision being a key contact escalation for all Rental Contracts
- To ensure that management information is provided for all contracted customers & other key Rental accounts
- Enable growth across the Arjo Portfolio with solution selling in line with Empowering Movement
- To provide account analysis when requested by the UK Rental Director or other Portfolio Directors
- To keep contract database up-to-date on central system and liaise with relevant Finance personnel on invoicing and credit control.
- To develop & implement a national contract business strategy working closely with the Operations Managers & Sales Managers, in agreement with the UK Rental Director.
- To drive and champion the use of Salesforce across the rental commercial teams.
- To develop opportunities for the expansion of products and services within the rental accounts.
- To ensure that customer care standards are met and where possible exceeded.
- To ensure reports on all aspects of the role and account performance are submitted to the UK Rental Director or other Portfolio Directors as required.
- To follow all company policies, procedures and standards at all times.
- Perform regular Personal Development Plans with direct reports and oversee development+

**The skills you will need**

It is essential to have a proven track record of commercial/sales management success in a similar customer facing role, within the Medical industry.

You will need an in depth understanding of the business processes being able to identify, investigate and explain variances to service provision, usage data and account history.

Analytical and negotiation skills are a must, as well as dealing with contract negotiations and presenting contract management information.

As this role dealing with a wide range of customer contacts you will need to have strong interpersonal skills, being able to handle situations that have complex elements.

Due to this role being field based, you will need to hold a valid UK Driving Licence and be comfortable with overnight stays as and when they are required.

**What we will offer in return**

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a car, private healthcare, bonus scheme, laptop and a mobile.

**Why diversity matters to us**

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

**About Arjo**

**At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

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