Customer Service Advisor
6 months ago
The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more.
We are looking for an experienced and passionate **Customer Service Advisor** to join our Bicester team.
Come and join an exciting company which is expanding very quickly and looking for the right people to come and join our teams. In return, we develop individuals to be the best they can be and help them along their career paths.
**Job Purpose**
To provide professional handling of a wide range of administrative and executive supported related tasks and be able to work independently with little or no supervision. To be exceptionally well organized, flexible and enjoy dealing with customer enquires on a daily basis. The ability to work to within a fast-paced environment with the ability to work well under pressure.
**Key Responsibilities and Accountabilities**
- Serve as one of the leading contacts for customer queries and questions
- Help organise general office staff’s priority with regards to customer phone calls
- Build and maintain relationships with Customers and company personnel
- Support staff on Freshware to ensure phone, fax and e mail orders have been processed correctly
- To adhere to all company policies, rules and regulations
- Investigate customer queries by liaising with internal departments
- Liaise with internal departmental managers to help and maintain customer service levels
- To offer support to all general office staff with regards to customer information throughout the day and assist in delivering maximum customer satisfaction.
**Primary Objectives**
- To support office staff in answering phone calls in good time and prioritise customers before other work
- To support the Management team in the duties of the day to day running of the office
- To assist in targeting areas within the business aimed at improving customer satisfaction.
**The Role**
- 45 hours per week
- 5 out of 7 days
- This is role is based in our Bicester office.
- £26,000 per annum
**The above list is not exhaustive of all duties and responsibilities.**
INDFOH
-
Customer Service Advisor
5 months ago
Bicester, United Kingdom NRS Healthcare Full time**Job Title**: Customer Service Advisor **Location**:Bicester **Salary**: £23,107 pa **Hours**:Full Time, 42.5 hrs per week, Monday to Friday, 8:00am - 17:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling,...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom NRS Healthcare Full time**Role**: Customer Service Advisor **Location**:Bicester **Salary**:£23,107 pa **Hours**:Full Time 42.5 hrs per week, Monday - Friday 08:00am - 17:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom Pertemps Network Group Full time**Job Description**: **Due to continued success, our client is now looking to recruit a number of Customer Service Advisors to join my clients rapidly expanding team in Bicester.** If you love helping people and are motivated by making life easier for others, this is the role for you. **Key tasks -** - Proactively identifies the reasons for arrears and...
-
Service Advisor
2 months ago
Bicester, United Kingdom CV-Library Full timeService Advisor - £31,000 – Main Dealership – Bicester Our client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package. Monday to Friday 8...
-
Service Advisor
6 months ago
Bicester, United Kingdom Holt Recruitment Ltd Full timeService Advisor - £31,000 – Main Dealership – BicesterOur client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.Monday to Friday 8 till 6 and every other...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom Fresh Direct Full timeCompany Description **Job Description**: **Contact Centre - Customer Support Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom Fresh Direct Full timeCompany Description **Job Description**: **Contact Centre - Customer Service Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom Valda Energy Full time**Us and our culture.**: Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom Valda Energy Full time**Us and our culture.**: Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...
-
Service Advisor
1 week ago
Bicester, United Kingdom CV-Library Full timeSERVICE ADVISOR OTE: £34,000pa Service Advisor job details Basic Salary: up to £30,000pa + Bonus Working Hours: Monday-Friday 42.5 hours per week + 1 in 3 Saturday mornings 08:00-12:00 (Paid at overtime rate) Location: Bicester Additional Benefits: Bonus + Overtime paid at time and a half after 42.5 hours An experienced...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom The Menu Partners Full timeThe Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom The Menu Partners Full timeThe Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom The Menu Partners Full timeThe Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...
-
Customer Service Advisor
5 months ago
Bicester, United Kingdom Workmate Agency Full time**Do you offer 1+ years experience working in customer-facing roles? Are you confident making outbound phone calls? Are you able to work well independently?** **If you answered YES, this could be the job for you!** -**Role**:Customer Services Advisor **Location**:Banbury, Oxfordshire _(near Bicester, Oxfordshire)_ **Salary**:£17,500 - £21,500 per annum...
-
Customer Advisor
6 months ago
Bicester, United Kingdom Pavers Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Service Advisor
1 week ago
Bicester, United Kingdom CV-Library Full timeService Advisor Up to £30k Basic Up to £34k OTE! Main Dealership Opportunity! Bicester Area Job Description Automotive service advisors looking for a new opportunity come this way! Our well-established client is for a service advisor to join their successful commercial main dealership where the successful candidate will become part of a tight...
-
HGV Service Advisor
4 weeks ago
Bicester, Oxfordshire, United Kingdom HCP Group Full timeWe are seeking a highly motivated HGV Service Advisor to join our client near Bicester. The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.The RoleServe as the main contact for customers, ensuring a smooth service experienceMaximise...
-
Customer Service Advisor
6 months ago
Bicester, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** 230003XO) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Ambulance Service Health Advisor
4 weeks ago
Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewSouth Central Ambulance Service NHS is seeking a skilled and compassionate individual to fill the role of Health Advisor in our 111 Call Centre. As a key member of our team, you will be responsible for providing high-quality patient care and support to individuals in need.The ideal candidate will possess excellent communication skills, a calm and...
-
Travel Money Advisor
5 days ago
Bicester, Oxfordshire, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a skilled Travel Money Advisor to join our team, providing exceptional customer service in one of our in-store Travel Money bureaus. As a trusted member of our Winning Team, you'll be responsible for handling currency transactions and building strong relationships with customers.