Customer Advisor

6 months ago


Bicester, United Kingdom Pavers Full time

**Are you passionate about achieving sales targets and finding just the right products for customers?**

**Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?**

**Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?**

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work

**We have a part time Customer Advisor opportunity to join our Pavers/Jones Bootmaker team in Bicester on a 4 hours per week contract.**

You’ll need good availability as the role will include a mixture of weekend and weekday working.

**Pay, Hours & Benefits for our Customer Advisor**

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST

**Day to Day responsibilities as our Customer Advisor**
- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom

**About Us**

We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.

We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.

In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community.

We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.


  • Customer Care Advisor

    3 months ago


    Bicester, United Kingdom Mulberry England Full time

    Customer Care Advisor Bicester, UKRetail Stores /Permanent Full-Time /On-siteFounded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.If...


  • Bicester, United Kingdom NRS Healthcare Full time

    **Job Title**: Customer Service Advisor **Location**:Bicester **Salary**: £23,107 pa **Hours**:Full Time, 42.5 hrs per week, Monday to Friday, 8:00am - 17:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling,...


  • Bicester, United Kingdom NRS Healthcare Full time

    **Role**: Customer Service Advisor **Location**:Bicester **Salary**:£23,107 pa **Hours**:Full Time 42.5 hrs per week, Monday - Friday 08:00am - 17:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the...


  • Bicester, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Due to continued success, our client is now looking to recruit a number of Customer Service Advisors to join my clients rapidly expanding team in Bicester.** If you love helping people and are motivated by making life easier for others, this is the role for you. **Key tasks -** - Proactively identifies the reasons for arrears and...


  • Bicester, United Kingdom Fresh Direct Full time

    Company Description **Job Description**: **Contact Centre - Customer Support Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...


  • Bicester, United Kingdom Fresh Direct Full time

    Company Description **Job Description**: **Contact Centre - Customer Service Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...


  • Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...


  • Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...


  • Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...


  • Bicester, United Kingdom The Menu Partners Full time

    The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more. We are looking...


  • Bicester, United Kingdom Valda Energy Full time

    **Us and our culture.**: Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...


  • Bicester, United Kingdom Valda Energy Full time

    **Us and our culture.**: Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...

  • Service Advisor

    2 months ago


    Bicester, United Kingdom CV-Library Full time

    Service Advisor - £31,000 – Main Dealership – Bicester Our client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package. Monday to Friday 8...

  • Service Advisor

    6 months ago


    Bicester, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – BicesterOur client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other...


  • Bicester, United Kingdom Workmate Agency Full time

    **Do you offer 1+ years experience working in customer-facing roles? Are you confident making outbound phone calls? Are you able to work well independently?** **If you answered YES, this could be the job for you!** -**Role**:Customer Services Advisor **Location**:Banbury, Oxfordshire _(near Bicester, Oxfordshire)_ **Salary**:£17,500 - £21,500 per annum...

  • HGV Service Advisor

    4 weeks ago


    Bicester, Oxfordshire, United Kingdom HCP Group Full time

    We are seeking a highly motivated HGV Service Advisor to join our client near Bicester. The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.The RoleServe as the main contact for customers, ensuring a smooth service experienceMaximise...


  • Bicester, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** 230003XO) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Bicester, United Kingdom Polestar Full time

    **About us** Polestar is an electric performance brand, determined to improve the society we live in by catalysing the change to sustainable mobility. We are a team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort...


  • Bicester, Oxfordshire, United Kingdom Sainsbury's Full time

    About the RoleWe're seeking a skilled Travel Money Advisor to join our team, providing exceptional customer service in one of our in-store Travel Money bureaus. As a trusted member of our Winning Team, you'll be responsible for handling currency transactions and building strong relationships with customers.

  • Service Advisor

    7 days ago


    Bicester, United Kingdom CV-Library Full time

    SERVICE ADVISOR OTE: £34,000pa   Service Advisor job details Basic Salary: up to £30,000pa + Bonus Working Hours: Monday-Friday 42.5 hours per week + 1 in 3 Saturday mornings 08:00-12:00 (Paid at overtime rate) Location: Bicester   Additional Benefits: Bonus + Overtime paid at time and a half after 42.5 hours An experienced...