Technical Support Officer

7 months ago


Leicester, United Kingdom Public Sector Resourcing Full time

**Technical Support Officer (SC) X3 Inside IR35**

**Contract Term: 12 months**

**Contracting Authority: NCA**

**Location: Hybrid Working (Leicester office twice a week)**

**As a Technical Support Officer your main responsibilities would be**:

- Installation, upgrading and support of technical hardware, operating systems, software and
peripherals.
- Provide support of the incident, problem, configuration and change processes which affects the infrastructure.
issues, replicate issues on test systems and investigate database and/or code to identify faults and produce/ test proposed solutions.
- Maintenance (Upgrades): Maintain currency with technological advancements and user

**You’ll have relevant experience in**:

- Strong understanding of Windows Operating systems
- Strong knowledge of Virtual Server environments VMWARE, Physical Servers, installation and
configuration.
- A good working knowledge of computer networks TCP/IP and internet connectivity.

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.**

**If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, PSR provides a ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of our PSR Sourcing team.**

***Please be aware that this role can only be worked within the UK and not Overseas.



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