Digital and Social Media Officer

6 months ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

An exciting opportunity has arisen for a Digital and Social Media Officer to join our Communications and Marketing team, working with colleagues across the organisation to deliver digital campaigns across a variety of channels.

What do we offer?

27 days leave ( increasing with length of service ) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model (we are currently working largely remotely )
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts

The post holder will work as part of the Communications and Marketing team to support delivery of the NHSBSA’s business strategy. The post holder will be responsible for delivering a range of digital and online communications including social media and video, ensuring our channels are a source of timely, accurate and relevant information for our audiences.

A key part of the role will be helping to build a rapid response social media capability to deal quickly with disinformation and reclaim a fact-based public debate.

The post holder will oversee the administration of our social media channels as well as training users and work closely with the Digital and Online team to ensure best practice and developments relating to the intranet and website are shared across the business.

You will also work with our creative designers to create and edit videos, photos and other materials for our digital and online platforms.

You will also help to build the NHSBSA’s reputation as a digital organisation by working with the relevant Media and Campaigns Officers and members of the marketing and events team to promote news, key messages, and achievements through our digital channels.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

**In this role, you are accountable for**:
Assisting the Senior Digital and Social Media Officer in the development and delivery of a social media strategy and associated guidance for the NHSBSA.

Developing and maintaining the NHSBSA’s social media sites and actively engaging with other stakeholders including other Arm’s Length Bodies and Department of Health and Social Care to share messages and content.

Working with the relevant Media and Campaigns Officers to ensure a digital presence is an integral part of campaigns and service-specific communications.

Evaluating the success of the NHSBSA’s digital communications channels, and make recommendations and implement solutions for improvement to bring about a better user experience and business benefits, for example channel shift.

Creating, managing, and delivering paid social media campaigns to a variety of audiences and reporting back on their effectiveness

Providing advice and support to members of staff at all levels on using social media and other digital and online platforms.

Working closely with staff in the Contact Centre who manage social media channels as a customer service channel to agree an approach to responses and ensure tone and messaging reflects the NHSBSA’s narrative.

Working with the Senior Digital and Social Media Officer and Media and Campaigns Manager to deliver a plan for the use of digital communications during a crisis situation so we can keep our customers and stakeholders up to date.

Working with the Senior Digital and Social Media Officer to help to build a rapid response social media capability to deal quickly with disinformation and reclaim a fact-based public debate.

Keeping up to date with developments in digital and social media, as well as emerging platforms and tools which the NHSBSA may benefit from using.

Creating and editing videos and photographs of events to be used across all internal and external communications channels to promote the positive work of the NHSBSA and build our reputation as the delivery partner of choice for th

  • Digital and Social Media Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **In this role, you are accountable for**: Assisting the Senior Digital and Social Media Officer in the development and delivery of a social media strategy and associated guidance for the NHSBSA. Developing and maintaining the NHSBSAs social media sites and actively engaging with other stakeholders including other Arms Length Bodies and Department of Health...

  • Social Media

    7 months ago

    Newcastle upon Tyne, United Kingdom Cambridge Education Group Full time

    **Who are we looking for?** We have a new opportunity within our Marketing team at CEG Digital! We are currently looking for a new Social Media & Engagement **Specialist** to join an enthusiastic and fast-paced environment! The role is on a full-time, **permanent basis **with the location either in our Cambridge or Newcastle Office, United Kingdom. We are...

  • Digital Marketing Executive

    2 months ago

    Newcastle upon Tyne, United Kingdom In Technology Group Limited Full time €30,000

    Senior Digital Marketing Executive for a leading financial services company! Approach: In the office, WFH once set up! Salary: £30,000 DOE plus Training, Progression, and Benefits My client is looking for a Senior Digital Marketing Executive who will lead a variety of digital marketing campaigns. You will also collaborate with the other teams to ensure...

  • Social Media

    2 months ago

    Kingston upon Thames, United Kingdom FIRE BRIGADES UNION Full time

    Social Media & Digital Comms Officer Flexible working arrangements will be considered. The Fire Brigades Union (FBU) is the voice of firefighters in the UK. We are the only recognised trade union negotiating nationally for firefighters and emergency fire control staff. We're seeking a talented and driven individual to lead our social media operation. You...

  • Social Media Content Creator

    7 months ago

    Newcastle upon Tyne, United Kingdom Mowlem And Co Full time

    A new and varied role is required to be filled at Mowlem & Co, leading designers and manufacturers in the bespoke residential cabinetry industry, at the top end of the market. This is a hybrid role that would mainly be based in the North East of England but would include travel to local sites as well as the London branch, plus working from home. -...

  • Social Media Executive

    2 days ago

    Newcastle Upon Tyne, United Kingdom The Great Run Company Full time

    Social Media Executive Love Sport? Love Marketing? We are the Great Run Company, and we are looking for a motivated and enthusiastic social media marketing professional to join our team based in a brand-new office on the banks of the River Tyne. Here is your opportunity to work in a great team on some of the world’s biggest sporting events. About The...

  • Social Media Executive

    2 days ago

    Newcastle upon Tyne, United Kingdom The Great Run Company Full time

    Social Media Executive Love Sport? Love Marketing? We are the Great Run Company, and we are looking for a motivated and enthusiastic social media marketing professional to join our team based in a brand-new office on the banks of the River Tyne. Here is your opportunity to work in a great team on some of the world’s biggest sporting events.  About The...

  • Content Creator for Social Media

    16 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Great Run Company Full time

    About the JobWe are seeking a highly motivated and creative Digital Community Engagement Specialist to join our marketing team. As a Social Media Executive, you will be responsible for implementing the social media channel strategy, creating engaging content, and driving interest and entries into events.You will work closely with the Senior Marketing Manager...

  • Digital Media Strategist

    13 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Central Employment Agency (North East) Limited Full time

    Job Description:Central Employment is partnering with a global digital media agency based in Newcastle to create roles across Performance Marketing, AV, and Client Services. This position offers the chance to work on Paid Social & Search campaigns for some of the world's biggest brands.Key ResponsibilitiesManage day-to-day deliverables across the team to...

  • Social Media Manager

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Central Employment Full time

    Central Employment are delighted to be working a leading B2B Digital Marketing Agency, specialists in working with the Financial Services sector, providing bespoke SEO, Content and Social Media. Remote, however due to regular co-working days and internal meetings, the ideal Social Media Manager would be based in the North East. Up to £35,000 DOE + benefits...

  • Social Media Manager

    4 weeks ago

    Newcastle Upon Tyne, United Kingdom Central Employment Full time

    Central Employment are delighted to be working a leading B2B Digital Marketing Agency, specialists in working with the Financial Services sector, providing bespoke SEO, Content and Social Media. Remote, however due to regular co-working days and internal meetings, the ideal Social Media Manager would be based in the North East. Up to £35,000 DOE + benefits...

  • Social Media Campaign Manager

    14 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Central Employment Full time

    About the Role:We are looking for a highly skilled Social Media Campaign Manager to join our team at Central Employment.This is an exciting opportunity to work with a leading B2B Digital Marketing Agency, specializing in the Financial Services sector.The successful candidate will have a proven track record of managing and growing online communities, ensuring...

  • Social Media Marketing

    6 months ago

    Newcastle upon Tyne, United Kingdom Roarsome soft play centre Full time

    Our company runs 2 Soft play centres and a shop selling primarily goods from the USA and Asia. We are looking someone who is great with social media and is also capable of working on our company websites. Work will be at any of our 3 sites so a driving licence and your own transport will be required (mileage paid on top of wages) This is a newly created...

  • Senior Social Media Executive, Crowe Global

    1 month ago

    Newcastle upon Tyne, United Kingdom Crowe UK Full time

    About Crowe GlobalFor more than 100 years, Crowe Global has been helping to make smart decisions for multinational clients working across borders. Ranked one of the largest accounting networks in the world, Crowe has over 200 independent accounting and advisory firms in more than 140 countries. It is also one of only seven global firms in Gartner’s...

  • B2B Social Media Manager

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Central Employment Full time

    Central Employment are delighted to be working a leading B2B Digital Marketing Agency, specialists in working with the Financial Services sector, providing bespoke SEO, Content and Social Media. They have a new and pivotal role for a B2B Social Media Manager, joining there growing client services team. Remote, however due to regular co-working days and...

  • B2B Social Media Manager

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Central Employment Full time

    Central Employment are delighted to be working a leading B2B Digital Marketing Agency, specialists in working with the Financial Services sector, providing bespoke SEO, Content and Social Media. They have a new and pivotal role for a B2B Social Media Manager, joining there growing client services team. Remote, however due to regular co-working days and...

  • Paid Social Media Expert

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Digital Silk - Growing Brands Online Full time

    We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members.We are seeking to hire a hands-on Paid Social...

  • Social Media Executive

    2 days ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom The Great Run Company Full time

    Social Media Executive Love Sport? Love Marketing? We are the Great Run Company, and we are looking for a motivated and enthusiastic social media marketing professional to join our team based in a brand-new office on the banks of the River Tyne. Here is your opportunity to work in a great team on some of the world’s biggest sporting events. About The...

  • Financial Services Social Media Lead

    15 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Central Employment Full time

    Job Description:Central Employment is seeking a Financial Services Social Media Lead to join their team.This role involves working with a leading B2B Digital Marketing Agency, specializing in the Financial Services sector.The ideal candidate will have a strong background in social media management, experience in creating and implementing multi-platform...

  • B2B Social Media Manager

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Central Employment Full time

    Job Description Central Employment are delighted to be working a leading B2B Digital Marketing Agency, specialists in working with the Financial Services sector, providing bespoke SEO, Content and Social Media. They have a new and pivotal role for a B2B Social Media Manager, joining there growing client services team. Remote, however due to regular...