Head of Employee Relations

6 months ago

London, United Kingdom MUFG Securities EMEA plc Full time

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Employee relations focuses on creating and delivering people practices which develop and maintain a positive working relationship between employees and MUFG, while managing employment risk for the business.

The role has oversight and accountability for ensuring that a consistent approach is adopted for Employee Relations (ER) activity and includes ownership of the ER strategy, the operating framework which is aligned to the MUFG culture principles and reflective of local legislative requirements.

The role will lead all aspects of ER activity to deliver a consistent, transparent and fair approach to support a high-performance culture.

**KEY RESPONSIBILITIES**
- Partner with the Head of Advisory to define the strategic approach to employee relations, case management and assessment of ER risk
- Lead the Employee Relations team, ensuring the prioritisation of team members workload is in line with organisational goals and priorities
- Develop, plan and lead the consistent practice and implementation of ER activity, through the development of uniform policies, Standard Operating Procedures (SOPs) and documented templates
- Creating, designing, maintaining and implementing all ER policies, processes and support material in line with best practice, legal and regulatory requirements and in support of the ER strategy
- Provide Technical ER knowledge, advice and risk mitigation strategies for complex employee relations issues and concerns through collaboration with the HR Business Partners in the region as well as the HR Shared Services team
- Provide education and awareness to line managers across a wide range of employee relations issues considering the legislative framework and commercial outcomes
- Manage complex ER investigations of whistleblowing matters, potential conduct rule breaches, non-financial misconduct, discrimination, harassment etc. This will include but not limited to project managing and assisting with structuring investigations and hearings, identifying risk exposure for the Bank and delivering outcomes.
- Build and maintain good relationships with internal and external stakeholders including Legal, Risk, Compliance and accessing external advice as required.
- Ensure ER alignment with other activities across HR, throughout the employee life cycle, partnering with COEs as required
- Improve ER capability amongst managers in the business, HR Business Partners and HR Shared Services through training, coaching, partnership and development of tools and processes. Engaging with both internal Legal and external counsel as required
- Review and redefine reporting/MI of ER activity to ensure it is fit for purpose and reportable to relevant senior management and committees
- Utilise ER data and metrics to conduct thematic reviews and identify key themes and areas of focus for HR, Legal and Senior Management to support decision making and drive opportunities for continuous improvement
- Oversight of ER spend including monitoring and tracking of spend to ensure efficient spend, seeking opportunities to reduce cost and manage risk for the firm wherever possible
- Relationship management with relevant external vendors including external Legal counsel
- Work in partnership with in-house Legal advisors & Employee Relations Specialist where necessary including employment related litigation
- Develop EMEA oversight to facilitate sharing of best practices, ensure consistency of approach and leverage the expertise of colleagues across EMEA, partnering with Country Heads of HR as required.
- Provide advice and expertise in relation to transformation initiatives such as restructuring

**WORK EXPERIENCE**
- Knowledge and experience within a regulated, organisationally complex, fast paced, dynamic environment
- Experience of end-to-end employee relations case management multiple stakeholders
- Knowledge of employee consultation processes and requirements for consultation
- Experience of managing TUPE, off-shoring and outsourcing initiatives beneficial

**SKILLS AND EXPERIENCE**

**Functional / Technical Competencies**:
Essential
- Excellent written, verbal and interpersonal communication skills,

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