Employee Relations Advisor

3 months ago

London, United Kingdom Bank of America Full time

**Job Title**: Employee Relations Advisor
**Corporate Title**: Vice President
**Location**: London or Chester

**Company Overview**:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**Location Overview**:
**London**:Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

The primary function of the role is to manage core ER processes, ensuring accurate and timely service delivery. Advisors are required to have an in-depth knowledge of the key processes, take ownership for continuous improvement in those processes, and highlight any requirements for management education where trends are identified. The role also supports the disciplinary and grievance processes, therefore providing the opportunity for growth and development within the broader ER function.

**Chester**: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

**Responsibilities**:
The Advisory team primarily support following processes:

Support managers through the performance improvement process, providing advice on methods to improve performance in a targeted timeframe, in order to achieve and sustain desired improvements.
- Support the Department with handling redundancies: assist in completion of the due diligence with managers, hold meetings with employees and managers, discuss the terms of Settlement Agreements, and follow up on questions from employee through to closure, with guidance from Legal where necessary.
- Flexible Working Requests: meet with the manager and employee to understand the nature of the request and the LOBs ability to accommodate the request, consider feasibility of the request and advise manager
- Sickness Absence Management: review absence data, follow up with manager/employee on cases, liaise with Occupational Health on referrals, manage Group Income Protection claims, advise managers on necessary action, assist employees with return to work.

**What we are looking for**:

- Previous experience handling Employee Relations related cases within a large organisation.
- Ability to manage, organise and prioritize numerous objectives, processes, projects or activities simultaneously.
- Must be comfortable working under pressure, handling large amounts of information, whilst maintaining attention to detail.
- Ability to make decisions balancing the risk reward trade off with good judgement skills.
- Ability to operate independently and proactively.
- Excellent customer service.
- Excellent interpersonal, analytical and organizational skills are required in order to interact with all levels of management and employees.
- Ability to operate effectively at all levels within the company and understand business needs.
- Strong counselling and advisory skills balanced with influencing techniques.
- Positive attitude and results driven.
- Must be flexible in adapting to changing, fast-paced environments.
- Ability to deal with ER matters in a highly confidential manner.
- Excellent verbal and written communication skills with a high level of attention to detail.

**Benefits of working at Bank of America**:
**UK**
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the o

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