Business & Performance Administrator

1 month ago


Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Performance Management and Reporting Co-ordinate and manage all administrative functions of the rolling programme of Performance Reviews for clinical and non-clinical services, including: establishing meetings requesting and collating documentation acting as the first point of contact for enquiries liaising with senior staff (such as Directors of Operations) minute taking when required all other aspects associated with the accurate and efficient delivery ofthe Performance Review process Request, collate and input data from multiple sources into key managementbriefings such as the Trusts operational performance weekly dashboard and monthly Performance Reports for the Trust Board and relevant sub-committees. Assist in ensuring that timely, validated and approved performance information is reported to the Board of Directors, commissioners and other relevant bodies, identifying and addressing any discrepancies prior to submission. Co-ordinate and manage the accurate, timely submission of data for national benchmarking programmes and data collection exercises in liaison with other stakeholders across the Trust. Advise on and provide bespoke reports to corporate teams and Clinical Boards and provide support to managers.

Work closely with Information, Finance and other corporate teams to support Clinical Board Management teams in the development and implementation of action plans to improve performance. Use and promote clinical benchmarking systems and extract core reports to share with Clinical Board Management teams. Business Support Work in diverse roles and be able to balance the requirement of each role,producing information and meeting deadlines. Work with Information Services to ensure that performance informationrequirements are supported by Trust information systems.

Provide admin support during team meetings and events such as room bookings, minute taking and recording actions. Provide administrative support to adhoc/seasonal projects undertaken by the Directorate including data collections, surveys and summary reports relating to performance, contracting, planning or other business needs. Maintain effective time management and appropriately prioritise work to ensure that team and organisational needs are met. Create, manage and maintain files which are used to assist in the monitoring of Trust and Clinical Board performance information.

Create, manage and maintain the Corporate Performance standard operating procedures and network drives where appropriate. Monitor the Directorate Risk Register and prompt for updates. Provide reliable support to the Performance Managers, contributing to and leading on specific projects as directed. Actively participate in the continuing improvement of team and Directorateprojects/processes.



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