Business Support Operative

4 weeks ago

Redditch, United Kingdom Oakland International Full time

**1. Contractual Arrangements**

Job Title: Business Support Operative Last revision date: June 2024

**Department: Business Support**

**Location**:Redditch, Worcestershire**

**Weekly working hours**:40**

**Contract type**: **Permanent**

Responsible to: Head of Customer Relations

**Responsible for**:N/A**
- **Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.**_
- **Our Mission: Working Together to Deliver Solutions That Make a Difference**_

**2. Job Purpose**:
Based within a chilled warehouse, the Business Support Operative is responsible for assisting in the checking and verifying of operational tasks undertaken daily.

**3. Key Tasks / Responsibilities**:

- Stock control - counting and verifying stock levels within the various warehouses (chilled, ambient and frozen)
- Conduct and document intensive care checks instigated both by client requests and an internal schedule.
- Conduct random finished pallets checks on picked pallets and document all information.
- Part of the Implementation Team, ensuring that new business is brought into Oakland in line with the operational brief.
- Complete a daily log of issues detected and any remedial action that has taken place.
- Assist the Post Implementation process by building up a profile on new customers and products coming on board.
- Verify contract packing re-work figures on an ad-hoc basis and ensure that the movement and transfer of stock is correct.
- Conduct random checks on pallets ensuring physical labelling and quantities against the system are accurate and correct.
- In additional to highlighting issues you will assist taking remedial action and where necessary the long-term action to prevent the reoccurrence.

**4. Generic Responsibilities**:

- To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.
- To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.
- Support the team to monitor and control the use of resource in a cost-effective manner.
- Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.
- Build working relationships with colleagues both within the department and throughout the company.
- To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

**5. Financial Responsibilities**: N/A

**6. Other**:
This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post. The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

**3. Education / Qualifications / Licences**

Essential

**Desirable**

**Assessed By**
- MHE licences (e.g. T20, Counterbalance, FLT)
- Application Form / CV

**4. Skills / Abilities / Knowledge / Experience** Essential

**Desirable**

**Assessed By**
- Previous warehouse experience
- Numeracy skills
- Basic level experience in using Microsoft packages (e.g. Excel, Word, Outlook).
- Quality control experience
- Stock checking / auditing experience
- CV / Application Form
- Maths test
- Interview

**5. Behaviour / Attitude** Essential

**Desirable**

**Assessed By**
- Flexibility of hours/shifts essential
- Must have an excellent eye for detail
- Self-motivated / ability to use own initiative
- Excellent communication skills (both verbal and written)
- Ability to work under pressure
- Interview

**Job Types**: Full-time, Permanent

Pay: £11.50 per hour

Expected hours: 40 per week

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site gym
- On-site parking
- Referral programme

Schedule:

- Day shift

Work Location: In person

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