Customer Service Advisor
3 months ago
**Full-time office based**
Are you confident, with a good phone manner?
Our client, a leader in water supply, is looking for Customer Service Advisors to join their growing team within their Blantyre office.
**Day-to-day you'll**:
- Call existing customers to confirm if they require to place an order
- Place orders using the internal systems in a timely and accurate fashion
- Reviewing and organising maintenance callouts
- Answer questions accurately regarding customer's accounts and order updates
- Work with internal teams to support customers with any issues regarding orders/supply
- Work as part of a team, supporting your colleagues to help the end customer
**You must be**:
- Confident individual with a positive attitude towards teamwork and customer care
- Good telephone manner
- Proficient in MS Office - Word, Excel, Outlook and Explorer
- Good written skills
Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.
Applicants must be eligible to live and work in the UK.
**Salary**: £19,000.00-£19,500.00 per year
**Benefits**:
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
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