Administrator - Patient Safety Investigations

3 days ago


Mansfield, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

Due to safeguarding requirements this post is advertised for adults over the age of 18 only. The Administrator is a member of the Patient Safety Team, the post holder will support the process of patient safety investigations within the directorates to facilitate learning and improvements in clinical practice and safety to reduce risk.

The post holder will work with the Manager and the Bank Investigators in planning and supporting the investigation process for patient safety incidents, in conjunction with the relevant directorate and/or internal & external stakeholders.

The post holder will support Investigators to ensure investigations are investigated in accordance with Trust and National procedures (where applicable). The post holder will be required to ensure appropriate linkage of such investigations to complaints and other investigations (where applicable).

The post holder will support the clinical and/or operational teams at the debrief for staff and/or patients/family following the completion of an investigation. The post holder may be involved with processes and forums to ensure any lessons learned as a consequence of the investigation are identified and shared with the relevant key stakeholders.

The post holder may be required to liaise with a number of external stakeholders including; HM Coroner and their officers, Commissioners, HSE and police (non-exhaustive list) in addition to internal stakeholders.

The role requires an administrator with organisational, analytical, verbal and written communication skills, together with an excellent eye for detail. The post-holder is expected to support the operational functions of the department on a day-to-day basis, assisting in the formulation of effective reports. A good standard of word processing experience, transcribing skills, and working knowledge of Patient Clinical Record systems will be required.

Facilitate the feedback of completed investigation reports and associated learning to operational leads, clinical leads and associated clinical teams.

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

To work with the Manager - Bank Investigators to co-ordinate and support investigation implementation processes.

Provide an efficient administrative support service to the department.

**Be proficient in the use of IT systems, including**: Microsoft Office - Excel, Outlook, Word, MS Teams, Database and internal systems including, departmental information systems.

Produce high quality reports within agreed deadlines as required

To deal with requests and enquiries and forward them to the relevant team member

To arrange single and multi-agency meetings, booking venues, preparing agenda/attendance lists

Take minutes of formal meetings, type up and distribute within agreed timescales

Ensure sickness, study and annual leave is recorded on the ESR system

To have a working knowledge of departmental procedures

To collect and maintain accurate team information with regards to training undertaken, PAD’s, Clinical Supervision and any other database

To order equipment, stationery, sundries as required

To work effectively both independently and as a team member

To work within all Health & Safety guidelines and policies

Responsible for own Mandatory Training requirements

To cover other admin roles within the team as and when required

To undertake additional duties as required, delegated appropriately and commensurate with the grade and responsibility of the post



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