Operations Executive

6 months ago


Woking, United Kingdom Acosta Europe Full time

Are you ready to be a part of a dynamic, global enterprise that is revolutionising the traditional delivery landscape? We are excited to present an opportunity for you to join the team at InPost as an **Operations Executive**. As InPost strives to reshape the decades-old delivery model, we invite you to play a crucial role in expanding their network of parcel lockers and contribute to the mission of becoming the UK’s leading out-of-home business.

At **InPost**, their mission is to challenge the status quo and establish themselves as the leading out-of-home delivery business in the UK. With a rapidly expanding network of 6000 parcel lockers, partnerships with over 200 leading retailers such as Vinted, ASOS, and Zara, as well as the exciting launch of **InPost Shops**, they are at the forefront of transforming the delivery experience. Join the team on this journey of hyper-growth and innovation, as they redefine the future of parcel delivery.

**About the role**:
As **an Operations Executive** you will visit independent businesses across the UK with the aim securing new locations for either an **InPost** parcel locker to be installed or for the business to become an **InPost** partner.

**Role Responsibilities**:

- To play an active part in the strategic direction of the **InPost** account and business
- To continuously review and propose new ways of working for current processes and procedures
- To ensure account activity briefs are produced, formatted and sent to the field
- To compile visual aids and ensure they are accessible for the field team, and set up relevant in the field information.
- Responsibility for maintaining and updating the asset information for the account, liasing with the field team and IT
- Responsibility for ordering and collecting assets
- Data recording and reporting, including daily and weekly reporting to support with KPI management
- Financials, including credit card reconciliations, field expenses
- Maintenance of the database within Pipedrive i.e. upload of the agreed initial call files plus any additional site lists
- Database management with InPost (client) internal team in relation to postcode / individual site removal requests
- Daily download of field input data from Pipedrive system
- Land registry checks
- Contract quality checks vs InPost required standards
- Site Survey quality checks vs InPost required standards
- Data input quality control checks in line with Client internal requirements
- Forward enquiries to the relevant contact
- Update and maintain the team attendance log, attendance breakdown and contact details spreadsheet (as appropriate)
- General administration

**Role Requirements**:

- You will be excited about representing a great brand, show resilience, drive and tenacity to succeed.
- IT literate, proficient in the use of PowerPoint, Excel, and Word
- Good commercial awareness, attention to detail and problem solving skills
- Able to balance the needs of multiple stakeholders

**Job Types**: Full-time, Fixed term contract

**Salary**: £25,000.00 per year

**Benefits**:

- Flexitime
- Free parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Woking (preferred)

Work Location: Hybrid remote in Woking



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