Senior Administrator A&e Liaison

3 weeks ago


Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

Based within the A&E Liaison Team the post holder will be responsible for the line management of the admin team in the delivery of admin provision to the service. The post holder will work closely with the team manager to ensure admin provision is effective in supporting the service needs and delivery against performance targets. The post holder, in conjunction with the community admin manager, will be required to devise, implement and monitor admin systems to maximise efficiency of time and resources.
- Processing of all referrals into the service, ensuring that all relevant Health & Social Care systems are updated in accordance of that referral.
- Ensure an effective admin service is provided to meet the needs of service users.
- Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

The post holder will work closely with the Team Manager to ensure admin provision is effective in supporting the service needs and delivery against performance targets. The post holder, in conjunction with the community admin manager, will be required to devise, implement and monitor admin systems to maximise efficiency of time and resources.

Please see attached job description and person spec.

Staff benefits
- Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts


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