Solutions Consultant

2 weeks ago


London, United Kingdom NSC Global Full time

Overview:
NSC Global is a globally active IT consultancy in the Network and IT Support fields, supporting large-scale clients in increasing their IT infrastructure efficiency.

To bolster our growth, we are currently looking for a German-speaking **Solutions Consultant aligned with our global accounts**.

The **Solution Consultant**'s role is to oversee, promote and qualify NSC’s full portfolio of services into **global** accounts as well as to solution, present and articulate complex services solutions in response to customer demand, business and technical requirements.

**Responsibilities**:

- Manage inputs from a variety of stakeholders, typically involving contributions from sales, solutions, finance, legal and delivery to manage service solutions & bids
- Compiling and reviewing service solution & bid response content, ensuring all services are included in the final price to the customer, ensuring timely delivery of compliant and commercially sound bids
- Fully documenting the service obligations and assumptions included in service solutions & bids
- Prepare the cost and pricing models for service solutions & bids, adhering to model standards
- Contributing to the service solution & bid library by proposing improvements
- Understand and resolve complex technical, strategic and business issues

Qualifications:

- Proven experience in a client facing technical solutions role working with large to medium size Enterprise and Service Providers to provide technical solutions
- Experience in services led consultancy for Systems Integrators or outsourcer with a focus on services.
- Experience building maintenance solutions. Direct vendor & partner support models
- Experience with Managed Services solution building. Including service desk, technical operational, monitoring and management & IMAC services.
- Experience in designing and helping sell high-value technology solutions.
- Experience in managed resourcing service creation.
- Have thorough understanding of market, competition in the field of IT Service integration and Telecom
- Experience with a global solution selling portfolio which includes:

- Network and or Desktop Experience at Pre-sales level
- Experience
- Field Services, Integrated Service Desks, Intelligent Dispatch
- Remote Monitoring and Management, Network Management, Performance Management
- Maintenance Solutions ranging from Labour Only, Depot Services (Parts Only), Full Parts and Labour, Custom Solutions
- Staff Augmentation, Outsourcing, Resource Solutions as a Service

General knowledge of the following is an advantage, but not needed in full:

- End user Service, Managed Services
- LAN, WAN, SDWAN, Intelligent Edge, IOT, Data Centre and Unified Communications
- Wireless, Indoor/Outdoor Surveys, Installations
- Logistics including Staging, Depot, Procurement and Fulfilment, IOR/EOR, Equipment as a Service



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