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Ip Renewals Payment Specialist
4 months ago
**IP Renewals Payment Specialist**
Contract Type: Full time, Permanent
Location: RWS Head Office - Chalfont St Peter
**Role overview**
We are seeking an experienced IP Renewals Payment Specialist to join our IP Renewals team in this client-facing role.
**Main Duties & Responsibilities**
- Responsible for the timely planning and processing of all bulk payments directly with PTOs and local suppliers by following the payment order release dates established within the renewal operating system
- Responsible for the timely planning and processing of all ad hoc payments directly with PTOs and local suppliers by following the payment order release dates established within the renewal operating system
- Monitor and track all PTO and local supplier payment order confirmations within timelines set forth
- Responsible for chasing PTOs and local suppliers for outstanding payment order confirmations within timelines set forth
- Review and verify all confirmed payments as well as archive the respective statements
- Ensure that “Payment Completion” is recorded for each renewal confirmed as per processes set forth
- Maintain payment ledger and collaborate with Finance
- Prepare monthly budget forecast for deposit account top-ups to be approved by Director of Renewals
- Understand and maintain payment infrastructure with PTOs
- Responsible for collecting and uploading Renewal Receipts to renewal operating system
- Responsible for distribution of Renewal Receipts to clients
- In charge of identification and clarification of any payment rejections and discrepancies. Collaborates with Service Account Manager to ensure customer is notified so appropriated actions can be taken
- Stay up to date on official fee changes and renewal regulations
- Ensure the highest level of care when working with client data
- All other duties required to complete role to the highest standard
- Ensure compliance with policies and procedures and take immediate action by reporting to your supervisor where risk is identified.
**Experience & Skills Required**
- A minimum of 5 years of experience as an IP Renewals Payment Specialist in the IP industry or in a similar function required
- High-level attention to detail and excellent command of numbers and calculations
- Understanding urgency and escalation procedure
- Good communication skills
- Exceptional time management together with planning and organisational skills
- Capable of working both with and without supervision, individually and as part of a team.
Hours: 37.50 per week (Hybrid working available)
**Salary**: £30,000 pa
**Benefits**:
Benefits include 22 days’ holiday (rising with length of service), an additional day off for your birthday, private medical insurance, online discount platform, contributory pension scheme, SAYE scheme, life assurance, annual season ticket loan scheme, Cycle2Workscheme and free shuttle bus from Gerrards Cross train station.
You may have experience of the following: IP Renewals Specialist, Renewals Specialist, Renewals Consultant, IP Account Manager, IP Account Executive.
REF-202483
