Customer Service Advisor

2 weeks ago


Canterbury, United Kingdom Morgan Jones Full time

**Customer Service Advisor**

**Canterbury, Kent**

**19.6K plus OTE**

**Permanent**

**Monday to Friday 9am-5.30pm**

Our client, a large, competitive insurance provider in Canterbury, is currently looking to recruit Customer Service Advisor on a permanent basis.

**Duties of the Customer Service Advisor**
- Supporting all areas of the business by ensuring that that all required and supporting documentation for customers and insurers is provided within established service level agreements and in a compliant manner.
- Acting in a friendly and professional manner at all times.
- Identifying potential customer issues and vulnerabilities and adapting process accordingly.
- Working closely with colleagues to support and achieve company objectives.
- Accurately and efficiently processing work through internal and external systems.
- Achieving and exceeding all personal performance and quality targets.
- Working as a team to achieve and exceed all departmental targets.

**Person Specification of the Customer Service Advisor**
- Excellent communication skills as the role involves telephone support
- Previous experience working in a customer service/call centre environment
- Knowledge of the insurance industry would be desirable
- Experience with MS Office products

This is a great opportunity to work for a collaborative and supportive employer.

**About Morgan Jones**:

- To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Twitter or LinkedIn._



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