Call Centre Assistant

5 months ago


Halifax, United Kingdom Specsavers Full time

**Call Centre Assistant**

**Location: Halifax**

**Hours: Full Time - 40 hours a week - Part time hours also available (Weekend work is essential)**

**Full training provided**

**Benefits**:

- **Extra day off on your birthday**:

- **Discounted hearing and eyecare benefits**
- **Enhanced sick pay**:

- **Enhanced pay for family leave (Maternity/ Paternity etc)**:

- **WeCare employee support service**

We’re looking for someone to join our team as an Administrator and Call Centre Assistant.

In this role you will be our customers first point of contact when they call in. You’ll therefore need to be a natural when it comes to customer care - articulate, good with people and always happy to help.

In addition to basic clerical work, you will be required to deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.

We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.

Within this role you’ll also be required to complete and post orders, receive and check deliveries.


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