Building Safety Customer Officer
1 month ago
**Building Safety Customer Officer - Housing Association - About The Client**:
Castlefield Recruitment are currently working with a Merseyside housing association who are looking to appoint a Building Safety Customer Officer on a temporary basis for initially 8 weeks. The role offers highly flexible and agile working with requirementto be in the office only once a week. The role offers £14.65 per hour umbrella with a start date within the next two weeks.
**Building Safety Customer Officer - Housing Association - About The Role**:
- To deal with enquiries relating to Repairs, estate services, compliance and building safety
- To initiate appropriate action to resolve customer enquiries
- To Identify customers’ needs, clarify information and desired outcome for contact
- To respond to customer service inquiries in an effective and courteous manner over the telephone and in writing.
**Building Safety Customer Officer - Housing Association - What You Need**:
- Experience within housing
- Previous experience in a customer support role
- Strong communication skills both over the phone and verbally
- Ability to multi-task, set priorities and manage time effectively
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