Customer Service Advisor

4 weeks ago

Salisbury, United Kingdom Hendy Group Full time

We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Land Rover Dealership in Salisbury.

You do not need automotive experience to be successful in this role - we will train that, but some form of customer services experience would be beneficial.

**The Opportunity**:
As a Service Advisor you will be the first point of contact for customers bringing their vehicle in for a service.

In this role you will be:

- Meeting and greeting customers;
- Booking vehicles into the diary;
- Ensuring the customer database is updated and accurate;
- Support the profitability of the service department by using trained and professional sales techniques;
- Ensuring customers are familiar with the variety of workshop services;
- Accurately recording vehicle faults;
- Liaising with the service technicians to keep track of vehicles progress and ensuring the vehicle is ready for customer collection on time;
- Obtaining authority and payments for repairs.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- You will have effective communication skills (verbal and written) in order to professionally interact with customers (face to face and over the phone);
- Excellent organisation skills;
- Able to manage your time effectively to prioritise your workload and meet tight deadlines;
- Self-motivated, energetic and enthusiastic.
- A good standard of verbal and numerical reasoning;
- Previous experience in a target driven role (desirable but not essential);
- Experience with CDK (desirable but not essential);
- A full UK driving licence.

**The Company**:
The Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

  • Customer Service Advisor

    7 days ago

    Salisbury, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer Service Advisor Pertemps are currently recruiting for a Customer Service Advisor to join a manufacturer company based in Whiteparish. This is a full time, permanent position. Responsibilities as a Customer Service Advisor: - Carry out administrative duties such as processing sales order, order loading, amendments, quotes, etc.-...

  • Customer Service Advisor

    4 weeks ago

    Salisbury, United Kingdom Pertemps Salisbury Full time

    Customer Service Advisor Pertemps are currently recruiting for a Customer Service Advisor to join a manufacturer company based in Whiteparish. This is a full time, permanent position. Responsibilities as a Customer Service Advisor: - Carry out administrative duties such as processing sales order, order loading, amendments, quotes, etc. - Manage customer...

  • Customer Service Advisor

    4 weeks ago

    Salisbury, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Toyota Dealerships in Salisbury. You do not need automotive experience to be successful in this role - we will train that,...

  • Customer Service Advisor

    4 weeks ago

    Salisbury, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our **Renault Dacia Nissan Toyota **Dealerships in **Salisbury**. You do not need automotive experience to be successful in this...

  • Customer Service Advisor

    4 weeks ago

    Salisbury, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Skoda Dealerships in Salisbury. You do not need automotive experience to be successful in this role - we will train that,...

  • Customer Service Advisor

    4 weeks ago

    Salisbury, United Kingdom Hendy Group Full time

    We have an excellent opportunity where you can put your outstanding customer service skills in to action. We are looking for confident customer service heroes to join us as Service Advisors in our busy Service department at our Nissan dealership in Salisbury. You do not need automotive experience to be successful in this role - we will train that, but some...

  • Customer Service Advisor

    7 days ago

    Salisbury, United Kingdom Remus Management Full time

    **Your New Job Title**:Customer Services Advisor **Company**:Fexco Property Services **Location**:Salisbury **Hours**:08.45 - 17.15 We are looking for dynamic individual who is self-motivated, looking for stability and a career with a forward - thinking company, which is committed to the professional advancement and welfare of its people. We are...

  • Customer Advisor

    4 weeks ago

    Salisbury, United Kingdom Remus Management Full time

    **Your New Job Title**: Customer Advisor **Company**: Fexco Property Services **Location**: Salisbury **Hours**: 37.5 **About this Role**: We are recruiting for a permanent Customer Advisor to join our busy client accounts departments based in our Head office in Salisbury. You will be playing a major role in the team dealing with all aspects of Client...

  • Service Advisor

    4 weeks ago

    Salisbury, United Kingdom The Solution Auto Full time

    **Service Advisor - Salisbury** Basic - 24k OTE - 31k Hours Mon - Fri - 8.00am - 5.30pm/8.30am - 6.00pm (42 hours) Sat - 8.30am - 1.00pm (1 in 3) paid at standard rate overtime Must have a driving licence. Our well respected client is looking to add a Service Advisor to their existing team at their franchised main dealership in the Salisbury...

  • Customer Sales Advisor

    4 weeks ago

    Salisbury, United Kingdom Personnel Placements Full time

    We have a great opportunity to work as a Customer Sales Advisor for our client based in Salisbury, Wiltshire. This is a full-time permanent role working Monday-Friday. Our client has recently opened a new office in Salisbury so you will be working with a new team. As the Customer Sales Advisor you will be responsible for: - Managing incoming sales -...

  • Service Advisor

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Cloninger Automotive Group Full time

    Service Advisor responsibilities include: Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Job...

  • Customer Sales Advisor

    4 weeks ago

    Salisbury, United Kingdom Personnel Placements Recruitment Agency Salisbury Full time

    We have a great opportunity to work as a Customer Sales Advisor for our client based in Salisbury, Wiltshire. This is a full-time permanent role working Monday-Friday. Our client has recently opened a new office in Salisbury so you will be working with a new team. As the Customer Sales Advisor you will be responsible for: - Managing incoming sales -...

  • Service Advisor

    7 days ago

    Salisbury, United Kingdom Veritas Careers Full time

    We are recruiting for an Established Dealer Group, and local employer of choice,  who have a requirement for an Experienced Service Advisor to join their busy prestige dealership team in Wiltshire.   The role involves booking in vehicles which are due in for a service/ maintenance on their vehicles, organising the paperwork, and coordinating with the...

  • Service Advisor

    6 days ago

    Salisbury, United Kingdom Veritas Careers Full time

    We are recruiting for an Established Dealer Group, and local employer of choice,  who have a requirement for an Experienced Service Advisor to join their busy prestige dealership team in Wiltshire.   The role involves booking in vehicles which are due in for a service/ maintenance on their vehicles, organising the paperwork, and coordinating with the...

  • Service Advisor

    7 days ago

    Salisbury, United Kingdom Veritas Careers Full time

    Job DescriptionWe are recruiting for an Established Dealer Group, and local employer of choice,  who have a requirement for an Experienced Service Advisor to join their busy prestige dealership team in Wiltshire.   The role involves booking in vehicles which are due in for a service/ maintenance on their vehicles, organising the paperwork, and...

  • Service Advisor

    6 days ago

    Salisbury, United Kingdom Veritas Careers Full time

    Job DescriptionWe are recruiting for an Established Dealer Group, and local employer of choice,  who have a requirement for an Experienced Service Advisor to join their busy prestige dealership team in Wiltshire.   The role involves booking in vehicles which are due in for a service/ maintenance on their vehicles, organising the paperwork, and...

  • Care Advisor

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Confederation of Service Charities Full time

    Home / News / News / Help for Heroes – Supporter Care Advisor Help for Heroes – Supporter Care Advisor Job Type: 12 months fixed term Hours: Full time, 35 hours a week At Help for Heroes, we help the Armed Forces community live well after service. Life can be tough when a military career comes to an end, especially if it has been cut short by...

  • Parts Advisor

    4 weeks ago

    Salisbury, United Kingdom Autoskills UK Full time

    Location Salisbury - Sector: Dealership - Job type: Permanent - Salary: £30k per year - Contact: Brad Baxendale - Contact phone: 0333 222 5978 - Salary high: 30000 - Salary low: 30000 - Job ref: JO0000044226 - Published: about 2 hours ago - Expiry date: 2023-09-04 - Startdate: 07/08/2023 PARTS ADVISOR Basic Salary & OTE £30,000 Location - Salisbury A...

  • Parts Advisor

    7 days ago

    Salisbury, United Kingdom Hendy Group Full time

    **Parts Advisor**: - Salisbury 16/08/2024 - Parts Advisor The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** Competitive salary dependent on experience **Contractual hours** 45 **Basis** Full Time **Region** Wiltshire **Job...

  • Automotive Service Advisor Apprenticeship

    6 days ago

    Salisbury, Wiltshire, United Kingdom Stellantis Apprenticeships Full time

    We are looking for a motivated individual to join Penton Peugeot Salisbury as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the apprentice will gain valuable...