Service Advisor
4 weeks ago
- Greeting customers and directing them to available mechanics
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
Responsibilities
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership's workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software Reynolds and Reynolds. (desired not required)
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
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Service Advisor
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Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Salisbury, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our **Renault Dacia Nissan Toyota **Dealerships in **Salisbury**. You do not need automotive experience to be successful in this...
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Service Advisor
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Salisbury, United Kingdom Veritas Careers Full timeWe are recruiting for an Established Dealer Group, and local employer of choice, who have a requirement for an Experienced Service Advisor to join their busy prestige dealership team in Wiltshire. The role involves booking in vehicles which are due in for a service/ maintenance on their vehicles, organising the paperwork, and coordinating with the...
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Customer Service Advisor
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Salisbury, United Kingdom Hendy Group Full timeWe have an excellent opportunity where you can put your outstanding customer service skills in to action. We are looking for confident customer service heroes to join us as Service Advisors in our busy Service department at our Nissan dealership in Salisbury. You do not need automotive experience to be successful in this role - we will train that, but some...
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Service Advisor
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