Customer Service Advisor

6 months ago

Gateshead, United Kingdom Evans halshaw Vauxhall Full time

**Customer Service Advisor**

**Location: Vauxhall Gateshead**

**Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.**

Are you a confident customer service superstar who’s passionate about cars? If so, we have a great opportunity for you to join the team as a Sell Your Car Advisor.

As a Sell Your Car Advisor, you will be the main point of contact in our dealership for customers wishing to sell their vehicles, guiding and assisting them through the Sell Your Car process. Your main focus will be to purchase vehicles from our customers who make an appointment to see you and always be on the lookout for new business and booking in new appointments.

**Requirements**:
So, what’s the deal?
- You’ll provide a hassle-free experience whilst guiding and assisting customers through the process and converting appointments into purchases;
- You’ll enjoy and be confident on the phone talking to our customers and enjoy working towards targets that give you the opportunity to earn more
- You’ll conduct thorough vehicle appraisals, liaising with our head office buying teams to gain accurate valuations before presenting this to the customer;
- You’ll maintain customer records, complete purchase paperwork and ensure vehicles are brought into stock correctly using our DMS (Dealership Management System);
- You’ll be self-motivated and build effective relationships internally and externally;
- You’ll be flexible to work part-time on a shift pattern, including working weekends.

What does it take to be successful?
- Be able to confidently engage and build relationships with our customers
- Be driven to succeed in a fast paced, target orientated business environment
- Have the ability to work with mínimal supervision
- Have experience in a process driven environment
- Great organisational and time keeping skills as well as experience using computer systems
- Have an excellent attention to detail

This position does require a full UK driving licence.

At Pendragon, Together, We’re Unstoppable:
Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.

Embrace the Gift of Movement:
We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential. Join us and seize the chance to make a real impact whilst embracing change and adapting to a world of endless possibilities.

Diversity is Our Strength:
**Benefits**:

- Company events
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- driving licence (required)

Work Location: In person

  • Customer Service Advisor

    2 months ago

    Gateshead, United Kingdom CV-Library Full time

    Job description HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the customer service companies based in Gateshead as a Customer Service Advisor. The ideal candidate will be customer service focused, able to work as part of a team or individually with good Customer Service skills. You will be responsible for handling...

  • Customer Service Advisor

    1 month ago

    Gateshead, United Kingdom HR GO Recruitment Full time

    Job descriptionHR GO Recruitment are looking for an enthusiastic and energetic character to join one of the customer service companies based in Gateshead as a Customer Service Advisor.The ideal candidate will be customer service focused, able to work as part of a team or individually with good Customer Service skills. You will be responsible for handling...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Tructyre Full time

    **Customer Service Advisor** **Gateshead** **£22,733 per annum** **Full Time, permanent, across Mon - Sun (06:00 - 20:00)** Tructyre has an exciting opportunity for a Customer Service Advisor to join our team based in Gateshead. The Customer Service Advisor will provide a high standard of telephone support. You will be working flexibly across different...

  • Customer Service Advisor

    7 months ago

    Gateshead, United Kingdom Tructyre Full time

    **Customer Service Advisor** **Gateshead** **£22,733 per annum** **Full Time & part time roles available, permanent, across Mon - Sun (06:00 - 20:00)** Tructyre has an exciting opportunity for a Customer Service Advisor to join our team based in Gateshead. The Customer Service Advisor will provide a high standard of telephone support. You will be...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Catalyst Full time

    Customer Service Advisor Our client, one of the region’s most renowned wholesale food suppliers, provides fresh fruit & vegetables and dry goods to the North East’s leading restaurants, care homes, schools, universities and hospitals. With a reputation for quality imbued throughout the organisation, they now seek a Customer Service Advisor to maintain...

  • Customer Service Advisor

    3 weeks ago

    Gateshead, United Kingdom Gillespie Recruitment Ltd Full time

    At Gillespie Recruitment we pride ourselves in helping you find the perfect role. Our client, the UK's sole provider of an award-winning reading programme supporting schools, are looking to recruit a Customer Support Advisor. As the Customer Support Advisor, you will play a pivotal role in supporting schools get the best results by providing...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Connells Group Full time

    Are you passionate about providing great customer service? Are you looking for a career and not just a job? Then this could be the role for you! **Inbound Telephone based role, Full Time Monday to Friday 9-5:30, 1 Saturday in 4 9am-1pm, £21,500** We are looking for a Customer Service Advisor (known locally as a Property Manager) for our Property...

  • Customer Service Advisor

    3 weeks ago

    Gateshead, United Kingdom CV-Library Full time

    At Gillespie Recruitment we pride ourselves in helping you find the perfect role. Our client, the UK's sole provider of an award-winning reading programme supporting schools, are looking to recruit a Customer Support Advisor. As the Customer Support Advisor, you will play a pivotal role in supporting schools get the best results by providing...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Connells Group Full time

    Are you passionate about providing great customer service? Are you looking for a career and not just a job? Then this could be the role for you! **Inbound Telephone based role, Full Time Monday to Friday 9-5:30, 1 Saturday in 4 9am-1pm, £21,500 Fixed Term Contract** We are looking for a Customer Service Advisor (known locally as a Property Manager) for...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Connells Group Full time

    Are you passionate about providing great customer service? Are you looking for a career and not just a job? Then this could be the role for you! **Inbound Telephone based role, Full Time Monday to Friday 9-5:30, 1 Saturday in 4, 9am-1pm, £21,500** We are looking for a Customer Service Advisor (known locally as a Property Manager) for our Property...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Tructyre Full time

    **Customer Service Advisor** **Gateshead** **£22,733 per annum** **Full Time & part time roles available, permanent, across Mon - Sun (06:00 - 20:00)** Tructyre has an exciting opportunity for a Customer Service Specialist to join our team based in Gateshead working nights. The Customer Service Specialist will provide a high standard of telephone...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom ThreeSixty Collective Full time

    **Customer Service Advisor** **Location**: Gateshead, United Kingdom **Employment**: Type: Full-Time, Permanent **Schedule**: Monday to Friday, Office-Based **Company Overview**: Our client is a thriving company experiencing rapid expansion. “We are currently seeking dedicated individuals to join our team as Customer Service Advisors. This position...

  • Customer Service Advisor

    2 months ago

    Gateshead, United Kingdom Steer Automotive Group Full time

    Customer Service Advisor Newcastle Ref: VA2296 #OFE Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service ​Pension contributions ​Referral bonus scheme ​Enhanced parental leave ​Enhanced sick pay ​Talk to us about flexible working ​VIP...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Tructyre Full time

    Customer Service Advisor (Nights)   Gateshead £22,733 per annum plus 20% allowance for night shift (up to £27,279) Full Time, permanent working on a rolling roster of 4 on, 4 off (12 hour shifts 18:00 - 06:00)    Tructyre are a proud part of the Michelin and Euromaster group, and Britain’s leading truck tyre specialist. We provide...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Tructyre Full time

    Customer Service Advisor   Gateshead £22,733 per annum Full Time and Part Time available, permanent working shifts between Monday - Sunday (06:00 - 20:00)   Tructyre are a proud part of the Michelin and Euromaster group, and Britain’s leading truck tyre specialist. We provide comprehensive commercial tyre management services to clients...

  • Customer Service Advisor

    1 month ago

    Gateshead, United Kingdom CV-Library Full time

    We're seeking individuals to join our team at Whistl Gateshead's contact centre. As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism. Join us to make a difference and be part of our dedicated team. Role Overview Our client is experiencing...

  • Customer Service Advisor

    4 weeks ago

    Gateshead, United Kingdom Whistl Full time

    We're seeking individuals to join our team at Whistl Gateshead's contact centre.As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.Join us to make a difference and be part of our dedicated team.Role OverviewOur client is experiencing rapid growth, and...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Gateshead** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...

  • Customer Service Advisor

    6 months ago

    Gateshead, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Gateshead** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...

  • Customer Service Advisor

    7 months ago

    Gateshead, United Kingdom Evans halshaw Vauxhall Full time

    **Customer Service Advisor** **Location: Vauxhall Gateshead** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s passionate about...