2nd Line Helpdesk Technician

**Our client based in the Cardiff Gate area is looking for a permanent Technical Helpdesk Advisor (First Line Support) to answer first line phone calls on the IT Helpdesk.** The role will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support the technical services...

**Our client based in the Cardiff Gate area is looking for a permanent Technical Helpdesk Advisor (First Line Support) to answer first line phone calls on the IT Helpdesk.** The role will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support the technical services...

**Contract Type**:Permanent **Salary / Benefits etc.**:£19,300 **Job Elements: -** - Working on a shift rota covering 7 days per week from 6am to 11pm. Additional payments made for evening/weekend work and some remote working available. - To answer first line phone calls on the IT Helpdesk, this will include call logging and undertaking first line fixes,...

**Contract Type**: Permanent **Salary / Benefits etc.**: £19,300 **Job Elements: -** - Working on a shift rota covering 7 days per week from 6am to 11pm. Additional payments made for evening/weekend work and some remote working available. - To answer first line phone calls on the IT Helpdesk, this will include call logging and undertaking first line...

**1st line Technical Helpdesk Engineer** **Cardiff - £20,320** Looking for a number of Technical Helpdesk Engineers to join a growing team who support UK wide clients and engineers within the retail sector. You will be providing initial contact to customers, offering remote support and resolution. When required, call escalation or booking site visits to...

**Job Overview** Provide dedicated Maximo helpdesk and administrative support to a Mitie team to ensure effective and efficient operation as directed by your line manager. The role will encompass the delivery of wide variety of tasks, with a focus of this role being the deliverance of excellent administrative service. **Main Duties** Efficient helpdesk,...

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...

1st Line Helpdesk Support AdvisorCardiff£21-£22k base  We are looking for a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1st line support engineers who want to work within a...

Credit RiskCommercial MortgageSecured Lending Senior Manager Credit Risk - 2nd Line Cardiff RoleOur Financial Services client has a brand new permanent vacancy for a Senior Manager Credit Risk - 2nd Line to join their expanding team & successfully growing business. The role will assist the Chief Risk Officer in developing and maintaining an effective...

1st Line Helpdesk Support Advisor Cardiff £21-£22k base We are looking fora Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1 st line support engineers who want to work within a...

Senior Manager Credit Risk - 2nd Line Cardiff Role Our Financial Services client has a brand new permanent vacancy for a Senior Manager Credit Risk - 2nd Line to join their expanding team & successfully growing business. The role will assist the Chief Risk Officer in developing and maintaining an effective end-to-end Credit Risk Oversight function for...

IntaPeople are looking for an Electrical Technician to manage and maintain the PAT compliance schedule. You will be responsible for supporting the Site Services team, completing assigned Helpdesk tasks and carrying out regular test, inspection and maintenanceactivities. Duties & Responsibilities - Portable Appliance Testing - Production and Engineering -...

Provide efficient and effective 2nd line technical support to internal users and clients via phone, email, and in-person. Diagnose and troubleshoot complex IT issues related to software, hardware, network, and infrastructure. Document all support activities, including troubleshooting steps, resolutions, and system configurations. Assist in the...

Provide efficient and effective 2nd line technical support to internal users and clients via phone, email, and in-person. Diagnose and troubleshoot complex IT issues related to software, hardware, network, and infrastructure. Document all support activities, including troubleshooting steps, resolutions, and system configurations. Assist in the...

1st Line Helpdesk Support Advisor We are looking fora Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1 st line support engineers who want to work within a collaborative team and can...

**Mobile Tyre Technician** Responsibilities: - Prioritise and manage the workloads at the designated sites, re-cutting, re-grooving and conducting minor repairs. - Control and monitor stock and casings, ensuring that these are effectively managed. - Maintain accurate documentation in line with company procedures. - Ensure all stock levels are fully...

Pertemps are looking to recruit for a First response water technician for a well-established company based in Wales. As a Water Technician you will undertake any water damage and accidental damage restoration projects, ensuring high standards of customer service are met while managing claim costs and expenses in line with the insurance policy. Job Duties: -...

Data Retrieval Technician - Utilities Company - Cardiff Gate Permanent Position - £20,500 - £24,000 per annum - Hybrid working Red Recruitment have partnered with a forward thinking, progressive energy provider on their latest Data Retrieval Technician vacancy in Cardiff. This is a permanent position with excellent benefits including a mixture of office...

An outstanding law firm based in Cardiff is currently seeking an experienced Desktop Support Analyst to join their IT team in supporting a large number of employees across several office locations. The ideal candidate is someone who has prior experience in service desk and must be able to exhibit his/her problem solving and troubleshooting skills within...

Cardiff (Hybrid – 2 days in the office, 3 days WFH per week) Are you frustrated by the lack of investment in your career development? Fancy working for a business that will really invest in your 2nd Line Financial Crime career? Here, you’ll get plenty of on-the-job training and have access to external courses and qualifications. You’ll also be...